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LogonUI.exe System error

Anonymous
2018-10-21T09:03:47+00:00

Newly imaged computer getting LogonUI.exe  system error

Exception Processing message 0XC0000005 parameters error

Windows 10 - Tried updating the firmware and display drivers still the same issue.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-12-04T23:09:42+00:00

    Rainewater, thanks for the information.  Patch KB4467699 has fixed the error for us.  I have re-enabled the Touch Keyboard and Handwriting Panel Service and rebooted, and the error no longer appears.

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  2. Anonymous
    2018-11-01T23:55:27+00:00

    I am also seeing this issue occur in our environment on Windows 10 1703 and only appears to be happening on our Microsoft Surface Pro 12.3 devices when you first login.

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  3. Anonymous
    2018-10-21T11:25:48+00:00

    you alaready have it installed, click Start, type Command Prompt or cmd in the Search box, right-click Command Prompt, and then click Run as administrator.

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  4. Anonymous
    2018-10-21T11:23:55+00:00

    Hi there Saba! Could you try the following for me?

    Method 1: Run System File Checker

    System File Checker is a utility in Windows that allow users to scan and restore corrupted Windows system files. Follow the steps found on this link.

    Method 2: Performing a Clean Boot

    A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program, an update or when you run a program. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot.

    Thank you..!!! Could you share the link for the system file checker

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  5. Anonymous
    2018-10-21T11:06:33+00:00

    Hi there Saba! Could you try the following for me?

    Method 1: Run System File Checker

    System File Checker is a utility in Windows that allow users to scan and restore corrupted Windows system files. Follow the steps found on this link.

    Method 2: Performing a Clean Boot

    A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program, an update or when you run a program. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot.

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