Microsoft Edge and Microsoft Store Error

Question

Hello,

i really need an help with my Microsoft Edge and Microsoft Store.

its said, check the connection. i already check for the connection, its running normal when im using another browser.

i already clean the cache, turn off my windows defender, turn on / off windows firewall.

and now, it stuck me up.

Thank You

Answer 1

Hi Ari. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.

Fix Store:

To repair the store:

See if the fixes here help: https://www.pcworld.com/article/3053099/windows...

Try running the Windows Store apps Troubleshooter at Settings > Update & Security > Troubleshoot.

Try resetting the Store cache: http://www.thewindowsclub.com/reset-windows-sto...

If that fails go to Settings>Apps and highlight Microsoft Store, choose Advanced Settings, then Reset. After it resets, restart PC.

If that fails then reinstall Store. Type CMD in Start Search, right click Command Prompt result to Run as Administrator, copy the following code and paste it into the box using the Edit tools from Box's top left dropdown menu, press Enter:

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage *WindowsStore*).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

Fix Edge:

I will walk you through the fixes for Edge to try progressively until it's fixed:

Back up your Favorites first in Edge Settings > Import from another Browser > Export to a File.

You can reset Edge in Settings>Apps>Apps and Feature, scroll down to Microsoft Edge, highlight it, choose Advanced Options, then Repair, or if that fails, Reset.

If that doesn't help then try re-registering the app following Option Two here: http://www.tenforums.com/tutorials/3175-apps-re...

If necessary you can reinstall it from this link: http://www.intowindows.com/how-to-reinstall-mic...

I would have several other browsers available to choose from on the Task Bar since Edge is a work in progress and unreliable. I use Firefox, Edge and Chrome in that order of preference. You can import Favorites from each other easily in Settings.

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If these all fail then go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. Then continue with the other steps to go over your install most thoroughly.

If nothing else works then do a Repair Install, by installing Media Creation Tool and then choosing to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, and is also the most stable method to advance to the latest version. http://windows.microsoft.com/en-us/windows-10/m...

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But remember that in Windows 10 everything depends upon the quality of the install, and Factory or Upgrade installs are inferior installs which most enthusiasts won't even run because they'd expect endless issues. Consider now or later doing the Clean Install in this link which compiles the best possible install that will stay that way as long as you stick with the tools and methods given: http://answers.microsoft.com/en-us/windows/wiki...

There is also an automated Fresh Start that reinstalls WIndows while shedding corrupting factory bloatware, saves your files, but doesn't clear the drive to get it cleanest: https://www.howtogeek.com/265054/how-to-easily-...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Answer 2

If you are on 1809, Please try following and check after each step.

1. Windows Key+I > Network & Internet > Change adpater options (on right side) > Right click on your network (wifi) icon > Properties > Check Internet Protocol Version 6 (TCP/IPv6)
2. Windows Key+I > Network & Internet > Network Reset (at the bottom)

If you are on 1803, Please try following and check after each step.

1. If you are able to open MS Store, open MS Store > Click on your profile picture on top right and sign-out. Then sign-in again.
2. Windows Key+R > Type services.msc and press Enter > Locate Background Intelligence transfer and ensure it is set to Start and Automatic. Also do the same for Windows Update service as well
3. Run Windows Store Apps Troubleshooter

Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Scroll down to the bottom > Click Windows Store Apps > Click Run the Troubleshooter

4. Reset Windows Store through Command Prompt

Type cmd in Windows Search box > Right click on Command Prompt > Run As Administrator > Type WSreset.exe and click Enter > Reboot your computer

5. Re-register All Store apps (You will get many Reds, ignore them)

Right click on Windows Start > Right click on Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter > Restart your computer

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

6. Uninstall & Reinstall Store

Right click on Windows Start > Right click on Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter

Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage

Copy the following from below and right click in Powershell to paste > Enter > Reboot your computer

Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Let me know if you have any more question or require further help. If above didn't work, I will supply more troubleshooting steps to solve this problem.

Source - https://answers.microsoft.com/thread/b8f36cad-9...

Answer 3

Hello,

If you're on V1809, see if this fix helps you:

https://www.kapilarya.com/fix-check-your-connec...

Let us know if this helps!

Note: Included link(s) in this reply refers to non-Microsoft website(s). The page(s) appears to be providing accurate, legitimate and safe information. Watch out for ads on the site(s) that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 4

Please see this QA by Microsoft staff:

https://answers.microsoft.com/en-us/windows/for...

Answer 5

Thank you so much for all the reply

I will check if it works