Hi, Robert.
It's the same profile as connected to my old Live account and was working completely fine...until it wasn't, unfortunately.
Thank you!
Error Code - 0x000001F4
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Anonymous
Hi, I recently purchased an Xbox game pass free trial (Because I wanted to trial out Forza and Sea Thieves before committing to purchase) Everything was all good and well until yesterday when none of my games would launch, I can't even connect to Game Pass via My Library and I'm being told I can't launch these games.
Having restarted, allowed windows updates and done WSreset, I'm at a loss at anything else I can do. Could someone advise. (Other than waiting as I feel the 36 hours I've waited since first error to creating a thread would've been ample time to sort out itself)
Windows for home | Windows 10 | Settings
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2 answers
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Anonymous
2018-10-11T11:26:54+00:00 -
Anonymous
2018-10-11T02:47:14+00:00 PS>net helpmsg (0x1F4)
User profile cannot be loaded.
What account are you using in Windows? Perhaps it needs to be the same as your Xbox one?
Good luck
Robert Aldwinckle