Can't use my custom domain (Seems like someone else is using it without my permission)

Question

Hello,

I started an Azure account this week and start learning about the services. By the time I tried to use my domain as a custom domain, it says is already configured on another subscription I didn't recognize.

I own the domain, and I am the only owner so there is no way it could be used it in a legit way within a subscription...

The domain name belongs to my personal branch so I'm very worried about someone else using it!

I raise an Azure chat, but they address me to here.

Hope you can help me,

Regards,

Answer 1

Does that domain have email address, then possibly, a viral tenant. In such a case, you can use steps mentioned here - https://learn.microsoft.com/en-us/azure/active-directory/users-groups-roles/domains-admin-takeover

Answer 2

@Rafael Hernandez Seems you might be hitting this. Can you please contact Office 365 support here as mentioned in the article ?

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