Can't use my custom domain (Seems like someone else is using it without my permission)

Rafael Hernandez 1 Reputation point


I started an Azure account this week and start learning about the services. By the time I tried to use my domain as a custom domain, it says is already configured on another subscription I didn't recognize.

I own the domain, and I am the only owner so there is no way it could be used it in a legit way within a subscription...

The domain name belongs to my personal branch so I'm very worried about someone else using it!

I raise an Azure chat, but they address me to here.

Hope you can help me,


Azure Active Directory
Azure Active Directory
An Azure enterprise identity service that provides single sign-on and multi-factor authentication.
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  1. Jai Verma 451 Reputation points

    Does that domain have email address, then possibly, a viral tenant. In such a case, you can use steps mentioned here -

  2. VipulSparsh-MSFT 16,021 Reputation points

    @Rafael Hernandez Seems you might be hitting this. Can you please contact Office 365 support here as mentioned in the article ?


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