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Wireless network adapter gets deleted

Anonymous
2019-01-07T21:33:12+00:00

Windows 10 keeps deleting wireless network adapter on my  Asus X540LA. This issue gets me mad because I need to set up it again and again. Please is there any fix to set it up forever?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2019-01-07T21:34:26+00:00

    Hello Jasmine,

    I would suggest you uninstall the Network drivers from the device manager. Then go to your device manufacturer’s website to download and install the latest drivers. The following support articles will help you to do the above troubleshooting steps:

    Using Device Manager to Uninstall Devices and Driver Packages https://docs.microsoft.com/en-us/windows-hardwa...

    Asus support website: https://www.asus.com/Laptops/X540LA/HelpDesk_Do...

    Disclaimer - This post contains a reference to non-Microsoft websites and there may be ads on the page for products & services including products frequently classified as a PUP (Potentially Unwanted Product). Please thoroughly research any product/service advertised on the page before you decide to use them. Your discretion is very much advised.

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  2. Anonymous
    2019-01-07T22:14:53+00:00

    Hi, 

    My name is Rogelio. I am an Independent Advisor. Thanks for contacting our support.

    Follow these steps

    1. Right click on the WIFI network icon. "Open the Center for Networks and Shared Resources".
    2. Then in the option on the left that says "Change the adapter configuration", we choose the Wireless Network, right click -> Properties.
    3. Button that says "Configure" right next to the name of the adapter.
    4. "Energy saving"
    5. Deactivate the option "Allow the computer to turn off the adapter ..".
    6. Restart the PCs.

    let me know if it solved your problem

    Regards.

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  3. Anonymous
    2019-01-08T12:23:20+00:00

    Hello,

    Please perform Network Reset:

    1. Open Settings app, click Network & Internet > Status > Network reset link.
    2. Now click on Reset button on next screen.
    3. In confirmation prompt appearing next, click Yes.

    Reference: https://www.kapilarya.com/how-to-reset-network-...

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

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