Hello tyler
Try this way
Open Control Panel > Network and Sharing Center > Advanced Sharing Settings
Scroll down and click the down arrow to open All Networks
Click Enable file sharing for devices that use 40 or 56 bit encryption
Restart your computer
If that dint work try this
go to services
Bluetooth support service
click log on tab
select "this account"
then click browse button and from the dialog box click advanced
then click find now
select "LOCAL SERVICE"
OK
remove password and confirm password from the log on screen mentioned in step (3)
start Bluetooth
I hope it helps