Dump file creation failed

Question

My computer has just recently started constantly crashing and rebooting itself. I have gone into the error logs and have seen that it can’t create any dump files. I don’t know enough about pc’s to know what’s gone wrong or what steps to take next. ANY help would be very appricated.

Answer 1

Hi,

I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

To better understand the issue, Please see the article below on how to share System logs.

http://www.yourwindowsguide.com/2017/12/how-to-...

Content on the above blog is written by a Microsoft MVP so it is safe. However, do watch out for the ads.

Answer 2

Hi, PhillipCaprio.

Thank you, it’s 2AM at the moment but I’ll be sure to try your tips in the moring. While you’re here I have some pictures I took while looking into the error log, I don’t know if they’ll be of any help but I’ll attach them anyway. Thank you again.

Answer 3

Hi, CharlieSmith4

My name is Phillip and I am an Independent Advisor. I hope it helps.

I would recommend you to check your Hard Disk HDD with chkdsk.

1. On your keyboard, press the Windows logo key and S key at the same time, then type cmd in the search box.
2. Right-click Command Prompt, then select Run as administrator.
3. Type chkdsk /f /r, then press Enter on your keyboard.
4. Press Y on your keyboard.
5. Press the Windows logo key and R at the same time, then type mdsched.exe.
6. Click Restart now and check for problems (recommended). Your PC will restart immediately.
7. Wait for the scans to finish.

Diagnose memory problems

Using these steps requires you to restart your computer, so make sure to save any files you may have open and close any running applications before proceeding. Here goes:

1.- Open Control Panel.

2.- Click on System and Security.

3.- Click on Administrative Tools.

4.- Double-click the Windows Memory Diagnostic shortcut. Quick tip: Alternatively, you can also use the Windows key + R keyboard shortcut, type mdsched.exe, and click OK to launch the tool.

5.- Click the Restart now and check problems option. (The tool also offers an option to schedule a test in the next reboot, if you can't afford to close your applications and restart immediately.)

Once your computer reboots, it will start in the Windows Memory Diagnostics environment, and the tests will kick in the Standard mode right away. In this mode, the tool will run all the scans available in the Basic mode, in addition to LRAND, Stride6 (cache enabled), CHCKR3, WMATS+, and WINVC tests.

You can simply let the Standard mode test your computer's memory, or you can also press the F1 key at any time to open the Windows Memory Diagnostic page to change the scan options.

Hope this helps. Keep us posted on the status for further assistance.