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Windows 10 update 1809 error

Anonymous
2019-01-18T23:38:59+00:00

whenever I try to update it fails and gives me 2019-01 Cumulative Update for Windows 10 Version 1809 for x64-based Systems (KB4480116) - Error 0x80070002, anyway to resolve this issue?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2019-01-19T04:24:37+00:00

    Hello,

    I'm Independent Advisor and Microsoft MVP, here to help you with your question.

    Please run Windows Update troubleshooter from Settings app > Update & security > Troubleshoot. See if it works.

    If that doesn't work, try this:

    Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    Close Command Prompt and see if Windows Updates works then.

    Let us know if this helps!

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  2. Vijay A. Verma 104.9K Reputation points Volunteer Moderator
    2019-01-19T00:38:41+00:00

    Run Built-in & Guided Walk through Windows Update troubleshooter

    Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter

    Guided Walk though - https://support.microsoft.com/en-us/help/10164/...

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  3. Vijay A. Verma 104.9K Reputation points Volunteer Moderator
    2019-01-18T23:42:22+00:00

    Hi Danny0rtiz99,

    I am Vijay, an Independent Advisor. I am here to work with you on this problem.

    I recommend that you do a manual update for this KB.

    1. Windows Key+X > Windows Powershell (Admin)

    Type following (or copy and paste following) one by one and Enter

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    1. Type following in Windows Start Search box (Cortana) and hit Enter %systemroot%\Logs\CBS > Rename CBS.Log to something else.

    If it doesn't allow you to rename - Type services in Windows Start Search box > Click Services > Scroll down to find the Windows Modules Installer service and double-click on it > Set its startup type to Manual > Reboot your computer

    Go to C:\Windows\Logs\CBS > Rename CBS.Log > Reboot your computer > Then go back into the Services App and set Windows Modules Installer Service back to Automatic Startup (Note CBS log files contain information about windows update, SFC etc)

    (Source - https://partnersupport.microsoft.com/en-us/par_...)

    1. You can download the updates from Microsoft Catalog and update manually. Search for relevant KB in the Catalog.

    Microsoft Catalog - https://www.catalog.update.microsoft.com/Home.aspx

    Do let me know if you require any further help on this. Will be glad to help you.

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  4. Vijay A. Verma 104.9K Reputation points Volunteer Moderator
    2019-01-19T00:22:47+00:00

    You can skip this step.

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  5. Anonymous
    2019-01-19T00:21:48+00:00

    I cant seem to find the CBS.log file to rename, and whenever I try to click services it tells me an administrator has blocked me from running the app

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