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Sleep option missing

Anonymous
2018-12-25T09:10:38+00:00

Hello everyone ,

                        I am using windows 10 enterprise.I had Intel graphics driver on my laptop but I could not reduce or increase brightness level when Intel driver was installed.Sleep option was there but now I uninstalled that driver and enabled Windows basic display adapter.Brightness is working now but there is no sleep option.What can I do now ? Thanks in adavance .

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2018-12-25T11:43:26+00:00

Hi Yasar

Sorry for the inconvenience caused.

What is the exact make and model?

Open Start, type: system information

Hit Enter

Click System summary

Look in the right pane

Copy the system sku info into reply here.

See example: https://imgur.com/qzektpA

First, try restarting your graphics driver:

Press Windows key + Ctrl + Shift + B

If that does not work...

Press Windows key + X

Click Device Manager

Expand Display adapters

Right click the current display adapter

Click Properties

Click Driver tab

Click Rollback driver if the option is available

If not

Right click the current display adapter

Click Uninstall

Check the box that says, "Delete the driver software for this device.”

Exit Device Manager

Restart

Go to Start -> Settings -> Update & security, then Check for updates and install any available updates.

You might need to update the display driver from the manufacturer of your computers website.

If you have an nVidia, AMD ATI video card or Intel HD graphics installed, you can download the latest drivers from their website.

First, determine what type of graphics you have installed.

Press Windows key + X

Click Device Manager

Expand Display adapters

Once you have determined the graphics driver, go the vendors website and search for the driver in the download section:

Intel - Downloads for Graphics Drivers - Drivers & Software - Intel

https://downloadcenter.intel.com/product/80939/...

Some of these sites offer autodetect options.

As future Windows 10 feature updates are released it will introduce incompatibility with older devices and PC's. Certain components will not support these changes as observed by some users not seeing transparency anymore or brightness functions missing. Recommendations include, rollback, block the upgrade or consider upgrading components in your system such as graphics, storage, BIOS, motherboard or purchase a new Windows 10 PC.

There seems to be some early adopter issues at this time with Windows 10 1809, if you can, I recommend you downgrade to your previous version until the Spring Creators Update matures with future cumulative updates.

Open Start > Settings > Update & security > Recovery > under Go back to my previous version of Windows 10, click Get started.

or

Press Control + Alt + Delete

Click Sign out

At the Sign In screen, hold down the shift key on your keyboard while clicking the Power button on the screen

Continue to hold down the shift key while clicking Restart

Continue to hold down the shift key until the Advanced Recovery Options menu appears

Click Troubleshoot

Click Advanced options

Click Go back to the previous version of Windows

Windows Update might attempt to upgrade to Windows 10 1809 again. See instructions how to block it:

https://www.groovypost.com/howto/block-windows-...

Information in the above link is sourced from a trusted Microsoft MVP blog.

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  1. DaveM121 891.6K Reputation points Independent Advisor
    2018-12-25T09:19:10+00:00

    Hi Yasar

    The Sleep function in Windows is mainly controlled by your video card device driver, if that is not installed, you will have problems with the sleep function in Windows

    You need to find a version of that Intel HD graphics driver that is compatible with your system and the Sleep option will return after a restart . . .

    You will possibly find a compatible Intel HD graphics driver on the support page for your device, on the manufacturers website, that may be an older driver, but it will at least be compatible . . .

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  2. Anonymous
    2018-12-28T05:10:27+00:00

    Hello Andre .Thanks for your help.My problem has been solved now !

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  3. Anonymous
    2018-12-28T05:09:10+00:00

    Hey Dave.Thank you so much for your reply.My problem has been soved now !

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