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Installing Windows 10 problem.

Anonymous
2019-01-12T20:37:05+00:00

Hi, my name is Yusup, i am from Indonesia. i have problem with my laptop is while reinstall windows 10 my lapto getting stuck. i have try to hard shutdown my laptop and hope it will continue install windows, but i got the same message, you can see the message bellow : 

could you tell me what should i do?

help me please, i really need your hand.

Windows for home | Windows 10 | Install and upgrade

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DaveM121 891.6K Reputation points Independent Advisor
2019-01-12T20:39:14+00:00

Hi muhamadyusup

It would be best to begin the installation from the start again, because the first attempt got stuck that installation is corrupt . . .

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  1. Anonymous
    2019-01-12T20:42:03+00:00

    Hi Yusup, I'm Graeme, an independent adviser here to help.

    That error message occurs when there's been an error with your Windows installation, and the only way to fix it is to start the whole installation process again.

    You'll need to insert your Windows installation media again and follow the same steps you did when you first started installing Windows. Hopefully this time the error won't occur, as these errors are usually just once-off.

    Please let me know if you need further support! Thanks!

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  2. DaveM121 891.6K Reputation points Independent Advisor
    2019-01-12T21:05:14+00:00

    Hi muhamadyusup, you can reinstall Windows 10 at any time and it will not cost you anything !

    You would need access to another PC and an 8GB flash drive to create bootable Windows 10 installation media . . .

    Since you previously had Windows 10 installed and activated on that PC during the installation process skip the steps which ask for a product key and select the option 'I am Reinstalling Windows 10 on this PC', and activation will not be an issue, your PC will have a digital entitlement stored on the Microsoft Activation Servers

    Click this link:

    https://www.microsoft.com/en-us/software-downlo...

    to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool

    Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS) to begin installing Windows 10

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  3. Anonymous
    2019-01-12T21:00:24+00:00

    hi Graeme.P, thank to respond my question.

    i didnt have windows installation media because i have update to windows 10 from internet.

    help me please, what should i do?

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  4. Anonymous
    2019-01-12T20:57:54+00:00

    hi DaveM121, thanks to respond my question.

    i want to begin the installation from the start again but i didn't have windows installation media because i got update to windows 10 from internet.

    what should i do?

    please help me.

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