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When i try to disable an online user，it shows “license validatiob error”

Evan Jiang 121 Reputation points
2021-03-16T07:13:23.11+00:00

When i try to disable an online user，it shows “license validatiob error”

Skype for Business
Skype for Business
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
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  1. Sharon Zhao-MSFT 25,061 Reputation points Microsoft Vendor
    2021-03-16T08:35:54.66+00:00

    @Evan Jiang ,

    Do you mean you want to disable Skype for Business Online user?

    If so, this issue occurs because the appropriate license isn't applied to the user. Therefore, the action fails with a license validation error.

    To resolve this issue, apply the correct license, and then try to disable the user again. For Skype for Business Online, an Exchange Plan 2 license or higher is required.

    For more details, you could refer to this article.

    If I misunderstand your words, please give us more details. Thanks for your understanding.

    If the response is helpful, please click "Accept Answer" and upvote it.

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