Hi Ironsmashweb
What is the exact make and model?
Open Start, type: system information
Hit Enter
Click System summary
Look in the right pane
Copy the system sku info into reply here.
See example: https://imgur.com/qzektpA
Which version of Windows 10 is currently installed? See how to verify:
https://answers.microsoft.com/en-us/windows/wik...
Look for blank icons on the desktop and delete them.
Open File Explorer
Open This PC
Right click your local drive where Windows 10 is install (you will see the Windows logo on it)
Click Properties
Click the Hardware tab
What is the name of the drive listed?
Is it an SSD?
If it is, you might need to update the firmware.
Open Start > Settings > Privacy > Background apps
Disable all Background apps.
Disabling Windows Update:
Press Windows key + R
Type: services.msc
Hit Enter
Scroll down to Windows Update
Select it then right click it
Click Properties
Under the General tab, choose Startup type to Disabled
Click Stop
Click Apply then OK
Also, check whats starting up with Windows.
Press Windows key + X
Click Task Manager
Click Startup tab
Disable all except Windows Defender.
Press Windows key + R
Type: msconfig
Hit Enter
Go to the services tab
Check the box,
hide all Microsoft services
Disable the remaining services
Click Apply then OK
Restart if prompted
Open Start, type: problem reports
Hit Enter
Delete any failed or pending reports.
Go to Start > Settings > System > Notifications and actions > Turn off "Show me tips about Windows."
If you have Chrome installed, uninstall then reinstall it.
Open Start, type: CMD
Right click CMD
Click Run as administrator
Type: powercfg -restoredefaultschemes
Hit Enter
Exit
https://www.groovypost.com/howto/create-manage-...
Information in the above link is sourced from a trusted Microsoft MVP blog.