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Windows spotlight

Anonymous
2018-11-11T20:17:30+00:00

I receive images with resolution 1920x1080 on  my 4k PC monitor. I am speaking about Windows Sportlight. I cannot find the fix anywhere. Is there a solution?

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2018-11-11T20:21:01+00:00

    Hi Michelle,

    I believe Windows Spotlight images vary in size, usually they provide the pictures at a fixed resolution and they upscale it so it can fit your display. Most of these images should be at, or around 1920 x 1080. This is normal.

    I hope this helps, please let me know if there's anything else I can address, like additional questions or concerns.

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  2. Anonymous
    2018-11-11T20:21:29+00:00

    Hi Michelle. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.

    Since you didn't explain your problem, I'm only able to guess:

    1. Update the Display driver from the PC or Display adapter maker's Support Downloads web page for your exact model number, HP Serial Number or Dell Service Tag - from the sticker on the PC.

    While there check also for newer chipset, BIOS, network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.

    if this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/...

    or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e...

    or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...

    For Display issues one fix that is working is to Roll back or Uninstall the Driver on the Display Device > Driver tab, restart PC to reinstall driver.

    You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.

    Then you will know you've tried everything in addition to Windows Update drivers.

    1. Adjust the screen resolution at Settings > System > Display to see if you can get what you want.

    If this is not what you need then please explain the problem exactly.

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  3. Anonymous
    2018-11-11T21:34:49+00:00

    Let's put it this way:

    Even if your monitor could display 12K, it's not going to display anything that your graphics card can't produce.

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  4. Anonymous
    2018-11-11T20:20:31+00:00

    Hello Michelle,

    What is the model of your monitor? I recommend that you check the resolution settings first.

    Go to the Start menu and click on the Settings icon.

    Click on System - on the left pane, click on Display.

    Set the resolution as 3840×2160 (4K) from the drop-down list.

    Press Keep changes and restart the computer.

    Then I recommend that you update the display drivers

    https://support.microsoft.com/en-us/help/402844...

    If you need further information, please refer to the article https://docs.microsoft.com/en-us/windows/config...

    Post me back, if you need further assistance.

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