Builtin administrator

Question

I just got a new computer and built in administrator wont let me add a new account. It also wont let me use any apps. I tried using command prompt but nothings working. What do i do?

Answer 1

Hello,

Try resetting built-in administrator account:

https://www.kapilarya.com/reset-built-in-admini...

Let us know if this helps!

Note: Included link(s) in this reply refers to blog post by a trusted Microsoft MVP.

Answer 2

Hi CN. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.

How did you get into the Hidden Administrator? Did you try setting up the PC normally and finally given up and access Built-in Admin? What happens when you try to create a new Local Admin Account following http://www.howtogeek.com/226540/how-to-create-a... ?

Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. Then continue with the other steps to go over your install most thoroughly.

If any steps cannot be performed normally then try them in Safe Mode with Networking or Safe Mode: https://www.digitalcitizen.life/4-ways-boot-saf...

Update your drivers from the PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start Menu. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

If nothing else helps you can run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This reinstalls Windows in about an hour while saving your files, apps and most settings, solves many problems while also bringing it up to the latest version 1809 which you need anyway and by the most stable method. http://windows.microsoft.com/en-us/windows-10/m...

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But remember that in Windows 10 everything depends upon the quality of the install, and Factory or Upgrade installs are inferior installs which most enthusiasts won't even run because they'd expect endless issues. Consider now or later doing the Clean Install in this link which compiles the best possible install that will stay that way as long as you stick with the tools and methods given: http://answers.microsoft.com/en-us/windows/wiki...

There is also an automated Fresh Start that reinstalls WIndows while shedding corrupting factory bloatware, saves your files, but doesn't clear the drive to get it cleanest: https://www.howtogeek.com/265054/how-to-easily-...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Answer 3

Hi Code,

If Windows 10 has issues or is not working as expected, you can perform a repair upgrade to fix the problem. Performing this can repair broken operating system files while preserving your personal files, settings and installed applications.

When you download the .ISO file, you can start the upgrade by simply double clicking the .ISO file to mount it.

You can download the latest .ISO file available for Windows 10 from this link: https://www.microsoft.com/en-us/software-downlo...

Regards,

Angel.