Microsoft Store no connection, giving Error code: 0x80072F7D

Question

Hello,

Recently, I just updated my Windows 10 to version 1803 (Build 17134.472).

But when I open Microsoft Store App, it's not working, giving error:

"Check your connection

Microsoft Store needs to be online. It looks like you're not.

...

Code: 0x80072F7D"

Although I still can open Microsoft Store website by browser normally.

I have tried few solutions I found like:

• scandisk
• wsreset.exe
• networking reset
• troubleshoot windows update and microsoft store app
• have tried re-register app method (but not sure if I did it right)
• I use no proxy or vpn service
• Other Microsoft default app still working fine: Photos, News, Calendar, Weather, ...

Could anyone know how to fix this?

Thank you.

Happy Holiday 

Screenshot when open Store app.

Answer 1

Hi,

My name is Angel. I am an Independent Advisor. Thank you for posting in Microsoft Community.

Try Run the troubleshooting

Go to Settings > Update & security > Troubleshoot >Windows Store Apps >Run the troubleshooter

Try to download it again

If that didn't work

Reset the Microsoft store

Go to Settings > Apps > Apps & Features > select Microsoft Store > Advance options > Reset

If issue persist I would suggest you to follow these methods:

Method 1: Re-register Microsoft Store app for Current User

1. Terminate the Microsoft Store app to make sure it's closed and not running.
2. Open PowerShell
3. Copy and paste the command below into PowerShell, and press Enter. (see screenshot below)

Get-AppXPackage *Microsoft.WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

4. When finished, you can close PowerShell, and try opening the Microsoft Store app again ..

Method 2: Re-register Microsoft Store app for All Users

You must be signed in as an administrator to be able to do this option.

1. Terminate the Microsoft Store app to make sure it's closed and not running.
2. Open an elevated PowerShell
3. Copy and paste the command below into the elevated PowerShell, and press Enter. (see screenshot below)

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

4. When finished, close the elevated PowerShell,
5. Restart the computer to apply.
6. Try opening the Microsoft Store app again.

Hope the information provided is useful. If the issue persists, reply here and we will be glad to help you.

Angel.

Answer 2

Hello,

Please refer this fix:

https://www.kapilarya.com/fix-check-your-connec...

Let us know if this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP, so it is safe.

Answer 3

Thank you for your help,

I tried this but it's not working. Actually my network adapter been enabled IPv6 for long time. My PC connect directly to modem via cable.

Thing is, after I did Windows Update TroubleShoot just now, got another messages: "Potential Windows Update Database Error". I don't know if this related to MS Store error?

Answer 4

Thanks for the help, but it doesn't fix my problem.

I ended up update Windows to latest build 1809 and now MS Store is working again.