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USB randomly resets

Anonymous
2019-01-06T15:25:22+00:00

I have been having many problems with USB for a while but I'll try my best to keep this post short. Basically i have two usb hubs connected to my computer. Every so often at a random time, its almost like the devices connected to the hubs will "reset" themselves. Whenever this happens whatever key I am pressing on the keyboard becomes stuck, my microphone stops working until I unplug and plug it back in, and my mouse turns green (color corresponding to dpi setting); which is what it does when it is unplugged and plugged back in. The back lights of my mouse and keyboard never turn off though so i can't be a loss of power. I have turned off power management for every single device, turned off usb select suspend, and checked event viewer to find nothing. Could this be different software conflicting with each other? 

-Logitech Gaming Software (for g920)

-Corsair iCUE (for 800mm mousepad)

-Red Dragon Griffin mouse software (for reddragon griffin mouse)

Note: I opened logitech gaming software and it shows a keyboard, mouse, and phone screen thingy in devices. I have no Logitech devices connected ever unless using the g920 wheel so this is very strange.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-01-08T01:02:59+00:00

    Post an entire screenshot of the system summary page.

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  2. Anonymous
    2019-01-08T01:01:57+00:00

    Thats not it, i have an i5 7300hq,  1tb hdd, everything else is the same though

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  3. Anonymous
    2019-01-07T04:49:28+00:00

    Dell makes a couple variants in the 7000 series, is this yours?

    https://www.dell.com/support/home/us/en/04/prod...

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  4. Anonymous
    2019-01-07T02:10:56+00:00

    I tried resetting my bios, and i have a laptop (using it like a desktop though). Which drivers would be the drivers for the chipset? Also: System SKU 0798

    System model is dell inpiron 15 7000 series gaming

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  5. Anonymous
    2019-01-06T15:29:44+00:00

    Hi hayez77

    What is the exact make and model?

    Open Start, type: system information

    Hit Enter

    Click System summary

    Look in the right pane

    Copy the system sku info into reply here.

    See example: https://imgur.com/qzektpA

    It sounds like you need to update your chipset drivers.

    I would also try resetting your BIOS defaults.

    Try resetting your BIOS defaults:

    https://www.groovypost.com/howto/reset-pc-bios-...

    If that does not work and you have a desktop computer...

    Power down

    Unplug it

    Open the system unit

    Remove the CMOS CR-2032 chip

    Plug it in, start the machine, wait 10 seconds

    Power down, unplug it, reinstall the CMOS CR-2032 chip

    Plug it in again, power up

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