external dvd player

Question

my external drive for a dvd player isn't working, why would Microsoft block a usb port..

Answer 1

Looks like Windows 10 Enterprises edition and Pro versions don't always have Windows Media Player installed. There are many great alternatives. I suggest trying VLC player. Just bring it in Google and you should be good to go.

Answer 2

the drive makes noise, DVD is recognized in name and the system says its good, but nothing appears , no sound neither....I went thru the system looking for answers...the only thing I get is that Windows 10 has removed media player and go to Microsoft store to purchase app..I have been to utube also looking for answers but none of those work. I have tried several, manyy times over......I just want to know if their is a block on system from me using the product fully to its potential because Windows 10 pro wants a store bought app, including 15 dollars, thx darryl

Answer 3

Hi darrylhicks1,

I am Vijay, an Independent Advisor. I am here to work with you on this problem.

You should try following -

A. Use the Hardware & Devices Troubleshooter

Type Troubleshoot in Windows Start Search box > Click Troubleshoot > Scroll down & Click Hardware & Devices > Click Run the Troubleshooter & follow on-screen directions > Restart the computer after troubleshooting is completed

B. Uninstall & reinstall driver

Windows Key+X (Or right click on Start) > Click Device Manager > View tab > Show Hidden Devices > Expand DVD/CD Drives > Right click on entry below > Uninstall Device > Reboot your computer

C. Review following Microsoft Help

https://support.microsoft.com/en-us/help/314060...

Do let me know if you require any further help on this. Will be glad to help you.

Answer 4

It's more than likely not being blocked. Do you get any noise from the drive? Does the DVD drive have two USBs and if so are both plugged in? Does the pc make any sound when the drive is plugged in?

Thanks