Why does my Active Directory account lock after I RDP into other devices?

Adolph, Danielle A (MNIT) 1 Reputation point
2020-06-03T17:33:15.18+00:00

Whenever I RDP into other devices pc's, servers, etc ... my Active Directory account locks. I always have to have a colleague of mine unlock my account so I may resume my responsibilities. Any guidance on how to resolve this issue would be great.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Dave Patrick 426.1K Reputation points MVP
    2020-06-03T18:05:06.367+00:00

    You can follow along here to troubleshoot.

    http://woshub.com/troubleshooting-identify-source-of-active-directory-account-lockouts/

    --please don't forget to Accept as answer if the reply is helpful--

    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

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  2. Manu Philip 16,971 Reputation points MVP
    2020-06-03T18:45:49.907+00:00

    Hello @AdolphDanielleAMNIT,

    There can be various reasons for the issue you experiencing:

    Check, if you have any application running at the logged in server for any applications using Cached and Stored Credentials. Make sure that the account password is not stale.
    Check for any scheduled tasks and persistent drive mappings that have stale credentials.
    Check, if there are any disconnected RDP sessions that use stale credentials (Open Task Manager and check Users tab)

    So, make sure that you don't have any stale password saved in logged in servers. Do a force reset of password change (ctrl+alt+delete and change password) from all servers you usually logging in

    Please mark as "Accept the answer" if the above steps helps you. Others with similar issues can also follow the solution as per your suggestion

    Regards,

    Manu