msdisplay adapter won't connect

Question

tv screen says connecting but never does, works good with nook tablet

Answer 1

so is there a way to update the firmware when i can't connect with the adapter

Answer 2

no major changes besides windows updates, graphics and wireless

can't update firmware if i can't connect, the adapter settings are all grayed out, do you have a link where i can get the latest firmware update

Thanks

https://i.imgur.com/ivjgVQZ.png

Answer 3

Hi Andrew,

Thank you for your response.

In order to narrow down the cause of issue, we would need some more information regarding the issue.

1. Since when you are facing this issue?
2. Are you aware of any changes that happened on the computer?
3. Have you updated the adapter’s firmware?

Please reply with details, so that we can guide you better way.

Regards.

Answer 4

Tried all of those, new adapter new laptop ( 1809 ) up to date

graphics/wireless up to date

https://i.imgur.com/ZUVhWdk.jpg

Answer 5

Hi Andrew,

Thank you for writing to Microsoft Community Forums.

We understand how frustrating it could be. However, we would suggest you to refer Troubleshooting Wireless Display Adapters and try performing troubleshooting steps and check if the issue persists.

Hope it helps.

If you find the answer useful, kindly tick your response.