My word documents on my mac won't open

Anne Andrew 96 Reputation points
2020-06-03T18:52:52.14+00:00

I cannot open any of my word documents. I have a macbook air. I have tried to follow directions to fix the problem but when I go into library and preferences I don't find a word folder. There's no microsoft word folder in the application support folder either.

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  1. Anonymous
    2020-06-03T18:56:55.033+00:00

    Word is not currently supported here on QnA. I'd try asking for help in dedicated forums here.

    https://social.technet.microsoft.com/Forums/en-US/home?forum=word

    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_word

    --please don't forget to Accept as answer if the reply is helpful--


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

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  2. Leon Laude 85,726 Reputation points
    2020-06-03T18:57:37.937+00:00

    Hi,

    Q&A currently supports the products listed over here https://learn.microsoft.com/en-us/answers/products (more to be added later on).

    You can reach the experts in the dedicated Office for Mac forum over here:
    https://social.technet.microsoft.com/Forums/en-US/home?forum=Office2016forMac

    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_word-mso_mac

    (Please don't forget to accept helpful replies as answer)

    Best regards,
    Leon

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