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windows 10 update error 0xca00a000

Anonymous
2018-12-07T11:20:26+00:00

update won't. error 0xca00a000  fix?

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Sumit D - IA 169.6K Reputation points Independent Advisor
    2018-12-07T11:50:35+00:00

    Hi,

    Please try manually once:

    https://www.tenforums.com/windows-10-news/12242...

    Disclaimer:

    This is a non-Microsoft website which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.

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  2. Anonymous
    2018-12-07T11:38:31+00:00

    KB4467702

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  3. DaveM121 885K Reputation points Independent Advisor
    2018-12-07T11:35:24+00:00

    Hi Bolivar, please try this:

    Click your Start Button, type cmd then right click Command Prompt and choose 'Run as Administrator'

    Run this command and hit Enter:

    net stop wuauserv

    Leave Command prompt open

    Open File Explorer, on the View ribbon, temporarily turn on 'Hidden Items'

    Navigate to C:\Windows\SoftwareDistribution\Download

    Delete the entire contents of the Download folder

    Close File Explorer

    Back in Command Prompt, run this command and hit Enter:

    net start wuauserv

    Run the following commands, one at a time and hit Enter after each one:

    SC config wuauserv start= auto

    SC config bits start= auto

    SC config cryptsvc start= auto

    SC config trustedinstaller start= auto

    When that completes, close Command Prompt and restart your PC

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  4. Anonymous
    2018-12-07T11:26:25+00:00

    Good day! I apologize that you are having this issue and I am hoping we can work through it and fix it.

    First, we need more information from you here. Please let me know what update failed to install which is usually some kind of KB number like "KB4056892"

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  5. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2018-12-07T11:23:46+00:00
    1. Is this a feature update to 1809 or some KB update? To know this -

    To verify whether these are installed or not - Windows Key+i to invoke Settings > Update & Security > See which updates are getting installed. If this information is not available here > Click View installed update history to see which updates have been installed.

    Make a note of KB number of this update.

    1. Right click on Windows Start > Windows Powershell (Admin)

    Type following (or copy and paste following) one by one and Enter

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    1. Type following in Windows Start Search box and hit Enter %systemroot%\Logs\CBS > Rename CBS.Log to something else.

    If it doesn't allow you to rename - Type services in Windows Start Search box > Click Services > Scroll down to find the Windows Modules Installer service and double-click on it > Set its startup type to Manual > Reboot your computer

    Go to C:\Windows\Logs\CBS > Rename CBS.Log > Reboot your computer > Then go back into the Services App and set Windows Modules Installer Service back to Automatic Startup (Note CBS log files contain information about windows update, SFC etc)

    (Source - https://partnersupport.microsoft.com/en-us/par_...)

    1. If this is a normal KB update -

    You can download the updates from Microsoft Catalog and update manually. Switch off your internet before you start updating. Disable any third party antivirus which you should enable after the update. Search for relevant KB in the Catalog.

    Microsoft Catalog - https://www.catalog.update.microsoft.com/Home.aspx

    1. If this is a feature update to 1809 -

    Uninstall any third party Antivirus (After update is successful, you can install it again)

    You can go to https://www.microsoft.com/en-us/software-downlo...

    You can download the latest Windows 10 package from this link (media creation tool) and follow the instructions there to upgrade. Use the very simple instructions given under Using this tool to upgrade this PC to Windows 10

    https://www.microsoft.com/en-us/software-downlo...

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