bluetooth

Question

My Bluetooth (driver?) isn't working. Bluetooth fails to find devises. I tried trouble shooter and even unistalling the driver and then restarting, but still getting

This device cannot start. (Code 10)

STATUS_DEVICE_POWER_FAILURE

I noted the loss right before the update started.

Answer 1

Hi Clifton

I noticed there is a chipset driver update from November 2018 for this motherboard.

Try applying that update to see if it helps:

http://download.msi.com/dvr_exe/mb/amd_chipset_...

If that does not help, I recommend you try upgrading to Windows 10 1809 since you are still on version 1803:

https://answers.microsoft.com/en-us/windows/wik...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

Board: Micro-Star International Co., Ltd. B350M BAZOOKA (MS-7A38) 1.0

Serial Number: I316520184

Bus Clock: 100 megahertz

Answer 3

Hi Clifton

You will need to get some details about the motherboard.

I would recommend using a program such as Belarc Advisor to get that information.

Products: Belarc Advisor

https://www.belarc.com/products_belarc_advisor

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 4

Says " to be filled by O.E.M"

Answer 5

Hi Clifton

Sorry fro the inconvenience this is causing you.

What is the exact make and model?

Open Start, type: system information

Hit Enter

Click System summary

Look in the right pane

Copy the system sku info into reply here.

See example: https://imgur.com/qzektpA

Which version of Windows 10 is currently installed? See how to verify:

https://answers.microsoft.com/en-us/windows/wik...

Which version and edition Windows did you originally upgrade from or was installed prior to your current version:

Windows 10 - 1703, 1607, 1511, 1507 (build 10240)

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.