Shutdown option not working

Question

Hey guys,

I had got a problem in my laptop. When i i clikc on shutdown option my laptop was not shutdowning down. It have been a month and i was hibernating my laptop to shut down. And i also tried power off buttons and that too not workee for me. I need help from ur side pls help me.

Answer 1

I understand Hindi and what you are writing. Just for the benefit of all others, I will be writing in English only. Unfortunately, these problems are not easily resolved. The steps which I have written are easy only.

Once you execute the above steps, let me know.

Answer 2

Bhai Vijay Hindi ati hai kya?

Mere laptop me shutdown ka option click kiya tho shutdown nahi hora, our restart ka bhi option kam nahi kar raha. Power button dbaye tho bhi shutdown nahi hora. Ek mahine se shutdown karne ke liye mereko hibernate karna padra.

Mujhe jada laptop ki ghan nahi hai , mai bus movies dhekne liya hu. Koi asan tarika bata do pls

Answer 3

When i click shutShut it does nothing.

And when i click restart it also does nothing.

To shutdown i have to hibernate my laptop .

Answer 4

There can be several causes but to start with, you can try following. Please try these options one by one and check after each option.

1. Troubleshoot Power

Type troubleshoot in Cortana Search > Click Troubleshoot > Scroll down > Click Power > Run the troubleshooter > Follow on-screen direction.

2. Restore Default for Power Settings

Windows Key+I > System > Power & sleep > Click Additional power settings to open Power options > Click Change Plan Settings > Click Restore default settings for this plan

3. Disable Fast Startup

Reach to Power options as in previous step > Click Choose what the power buttons do > Click Change settings that are currently unavailable > Scroll down to Shutdown settings and uncheck Turn on fast startup > Click Save changes

4. Uninstall / Install Battery Driver (Only for laptops)

Shut down your computer > Detach power chord > Remove battery (if fixed no need to remove) > Attach power chord > Reboot your computer

Windows Key+X > Device Manager > Expand Batteries > Right-click Microsoft ACPI-Compliant System > Uninstall > Shutdown the computer > Remove the power chord > Attach your battery > Attach your power chord > Reboot the computer to automatically install the driver

5. Run Built-in & Guided Walk through Windows Update troubleshooter

Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter

Guided Walk though - https://support.microsoft.com/en-us/help/10164/...

6. Run SFC Scan & DISM

How to - https://answers.microsoft.com/thread/bc609315-d...

6. Would you like to update to 1809 which fixes many things. (You can always revert back to previous version within 10 days, if you don't like)

You should upgrade to 1809 manually to have a successful upgrade. To upgrade to 1809, you should do following -

A. Take a backup of your computer before you proceed.

B. Uninstall any third party Antivirus (After update is successful, you can install it again)

C. You can go to https://www.microsoft.com/en-us/software-downlo...

You can press Update Now

If update now is not successful, then best method is manual method which is below.

You can download the latest Windows 10 package from this link (media creation tool) and follow the instructions there to upgrade. Use the very simple instructions given under Using this tool to upgrade this PC to Windows 10

Answer 5

Hi there,

Can you explain what you mean by it doesn't shut it down? Does it do nothing when you initiate a shutdown?

If that is not the case and it appears to the behaviour is actually correct as a shutdown is a hybrid hibernation mode to allow the machine to use fast boot

Windows takes a snapshot in time and hibernates and when you power on it continues from that state

To do a full shutdown cycle you have to perform a reboot