Missing Camera Driver; Error 0xA00F4244

Question

I have an Asus ZenBook 2 using Windows 10 Pro. 

I have never had a problem with the built-in camera before. The issue began in August 2018 when I tried to use Skype and the error being that there were "no available cameras". To make it easier, I will list out all steps that I have taken: 

• Opened the camera app and received the error message: "0xA00F4244 <NoCamerasAreAttached>"
• went to settings and changed the security permissions to allow all apps to access camera
• went so far as to uninstall all antivirus software, restart, etc.
• finally decided to check drivers: there is no trace of a webcam / camera driver (see image; two tabs where the camera driver should be are open)
• 
• Even went to the designated Asus website to see if there were any available webcam / camera drivers available (there are none)
• checked for updates (there are none that would solve this issue)

I have tried every option that I am capable of completing and it seems like the "built-in" camera is defunct. Unfortunately, I do not know if this occurred after an update as I rarely use the camera but it would be nice to be able to skype the family on a laptop instead of a mobile phone.

Any insight or assistance on what to do would be greatly appreciated.

Answer 1

Hi! That worked! I uninstalled it, then went Action --> Scan for Hardware Changes annnd nothing there. Even restarted the computer and scanned again. 

So, there is no more camera even when selecting "show hidden devices"

Answer 2

Hi CWITK,
Have you tried to check in Device Manager if is active "Show hidden Device" ? Your camera could be hidden so you have ti show hidden Device. Then you could uninstall It and Scan your system to reinstall It.

Answer 3

I see that you have the "Other Device" option in your Device Manager.

You need to check here and start the online update for the device under "Other Device" option, maybe there is the camera.

Answer 4

At the top Scan for hardware changes (the monitor icon)