Windows update problem: reboot doesn't work: 0x80070241

Question

Dear Community,

I have a PEAQ Notebook Slim S130 with Windows 10 Home in S mode and I cannot restart my computer after an update. Error code: 0x****?upload=true" />

Do you have any idea how could I solve this problem? In Windows S mode, I cannot start the command prompt neither.

Thank you!

Laszlo

Answer 1

You are welcome

Answer 2

Hi Laszlo

Press and hold the power button on your system for 5 - 10 seconds to perform a hard shut down . .

Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.

Please try each option one at a time, then see of Windows will boot . . .

Go to Troubleshoot - Advanced Option - Startup Repair

See if Windows startup can repair itself

Go to Troubleshoot - Advanced Option - System Restore

Check to see if you have a restore point you can go back to

If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart

Upon restart, press 4 to enter Safe Mode

Once in Safe Mode, backup your data if you do not already have a backup

Open Device Manager and check to make sure all your Drivers are up to date

Reboot to see if Windows will start Normally

If the above fails, go to Troubleshoot - Advanced Options - Reset this PC

Choose to keep your files and apps, just your files or to keep nothing

Then start the Reset

Answer 3

Thank you for the quick answer! I am going to try it and give you a feedback!

Answer 4

Thank you for the quick answer! I am going to try it and give you a feedback!

Answer 5

A. Try to boot into safe mode

Power ON your computer and as Windows / manufacturer's Logo appears, Power OFF - Repeat 3 times

Now your computer will go into Advanced Recovery Environment

Advanced Options > Troubleshoot > Advanced Options > Startup Settings > Restart

Press 4 or F4 to enable Safe Mode (5 or F5 to enable Safe Mode with Networking)

Log in once Windows starts in safe mode

See whether you able to login. If yes, come out of this and start normally.

If you are not able to boot like above, You will need to boot through a Bootable USB drive. You will need to create this on another computer which is working - https://www.tenforums.com/tutorials/2376-create...

How to Boot from a USB Flash Drive in Windows 10 - https://www.tenforums.com/tutorials/21756-boot-...

B. Another option when you are in Advanced Options in previous step is to choose (Note - You won't lose any files in this step)

1. System Restore - This will restore your system to a point when things were working fine.

OR

2. Startup Repair - Startup Repair upgrade fixes all Windows errors and retains all files, applications and settings.

C. Penultimate option could be Reset this PC.

In Step A > Troubleshoot > Reset this PC - Keep my files and Remove everything. Choose this carefully as most likely you would like to keep your files.

All apps will be removed and windows will be reinstalled.

D. Last option could be to Go back to the previous Build, if it was an upgrade to 1809 -

In Step A > Troubleshoot > Advanced Options > Go back to the previous Build

Do let me know if you have any more question or require further help. I would be happy to work with you to take you though this problem.

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