Camera not working error code: 0xA00F4244(0xC00DABE0)

Question

Whenever I open camera in my PC, It shows that

We can't find your camera

check to make sure that it is installed properly, that it isn't being blocked by anti-virus software and that your camera drivers are up to date.

if you need it, here's the error code: 0xA00F4244(0xC00DABE0)

I have troubleshoot but nothing detected and also reset the camera but the camera is not working and showing this error code

Please tell what should I do?

Answer 1

Hello,

Please refer this fix:

https://www.kapilarya.com/fix-we-cant-find-your...

Let us know if this helps!

Note: Included link(s) in this reply refers to non-Microsoft website(s). The page(s) appears to be providing accurate, legitimate and safe information. Watch out for ads on the site(s) that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

Let's execute following steps for this problem. Please update me once done.

1. Use the Hardware & Devices Troubleshooter

Type Troubleshoot in Windows Start Search box > Click Troubleshoot > Scroll down & Click Hardware & Devices > Click Run the Troubleshooter & follow on-screen directions > Restart the computer after troubleshooting is completed

2. Press Ctrl + Shift + Esc to invoke Task Manager > Go to the “Processes” tab > See which programs are currently running in the background of the system and If you found an app that uses Camera, end that program
3. Reset Camera app

Right click on Windows Start > Apps & features > Scroll down and click Camera> Click Advanced options > Click Reset > Restart your computer

Go to Microsoft Store > Click 3 horizontal dots on top right > Downloads and Updates > Check if there is any update for this app > If yes, update it.

4. Uninstall and Reinstall Camera app

A. Uninstall

Right click on Windows Start > Click Windows Powershell (Admin) > Copy the below command and right click in Powershell to paste > Enter

Get-AppxPackage Microsoft.WindowsCamera | Remove-AppxPackage

B. Reinstall

Right click on Windows Start > Click Windows Powershell (Admin) > Copy the below command and right click in Powershell to paste > Enter

Get-AppxPackage -allusers Microsoft.WindowsCamera | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

5.Refer to this Microsoft help and execute the following steps

Check your antivirus software

Check for an outdated webcam driver

Roll back your webcam driver

Uninstall your webcam driver and scan for hardware changes

Help Link - https://support.microsoft.com/en-us/help/13753/...

There are three other actions which you can undertake

1. Restore from a system restore point to a point when things were working fine

https://support.microsoft.com/en-us/help/12415/...

2. If the issue has been caused due to recent Windows update - I would suggest that you uninstall the latest KB update and hide it so that it doesn't install it automatically and wait for new update to come which will be installed automatically.

To know which update got installed

Windows Key+i to invoke Settings > Update & Security > Click View installed update history. These KBs should be from the below list. Don't uninstall any other KB

https://support.microsoft.com/en-us/help/4099479

Make note of KB and uninstall and block it.

Uninstall

Windows Key + R > Type: appwiz.cpl > Enter > Click View installed updates > Select the required updates, right click, uninstall.

Block

Microsoft has provided a tool Show/Hide Updates tool to block the update

Download the tool from below link

http://download.microsoft.com/download/f/2/2/f2...

When you run this troubleshooter, it will search for available updates and list them

Select the update which you want to hide. Click Next and follow on-screen directions

3. Perform a Windows 10 repair upgrade. Repair upgrade fixes all Windows errors and retains all files, applications and settings. (You will not lose any data while backup is a good idea) Below is a good guide to perform repair upgrade

https://www.tenforums.com/tutorials/16397-repai...

Do let me know if you have any more question or require further help. If above didn't work, I will supply more troubleshooting steps to solve this problem.

Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 3

You might have to show hidden devices in the device manager.

Answer 4

https://support.microsoft.com/en-us/help/13753/...

Right-click Start>Device Manager.

Expand Cameras.

Right-click the camera and select Properties.

What error code is listed?