Hello Michael, my name is Alexander. I'm an Independent Advisor and I'm happy to assist you!
Please, follow the troubleshooting methods, which you can find below:
Method 1: Refer to the following support article:
Fix problems with apps from Microsoft Store
https://support.microsoft.com/en-us/help/402749...
Note: If you reset Microsoft Edge, then all passwords, favorites, and other personalized data including your custom settings will be lost and the default settings will be applied and this isn't reversible.
Method 2: Try disabling antivirus and firewall.
I recommend that you try disabling any 3rd party antivirus and security-related products installed on your computer.
Method 3: Try reinstalling Microsoft Edge.
Please, do as follows:
Step 1: Navigate to the location below and delete everything in this folder
C:\Users%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe
Step 2: After deleting the contents of the above folder, tap on the Start Menu -> Look for PowerShell -> Right-click on PowerShell -> Run As Administrator and type/copy and paste the command below, then click on Enter.
Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" –Verbose}
Step 3: Once done, restart your PC and check the issue is fixed.
Method 4: New User Account.
If the methods don’t help, then try creating a New Administrator User Account
https://support.microsoft.com/en-us/help/402692...
Best regards,
Alexander B.