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problem with focaltech touchpad

Anonymous
2018-11-15T14:19:00+00:00

Hello.I have a problem with my focaltech touchpad. I have a haier y11c model laptop. I have tried to install the focal tech driver but its displaying that device can't be started(code 10). I have done everything mentioned in internet like updating or reinstalling the FocalTech driver by its not helping. Also in my pc settings the option of touchpad is not mentioned. Please guide me I am In a lot trouble because of this right now.

Thank you.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-11-16T07:31:50+00:00

Hi Saad Abdullah 1997,

Thank you for writing to Microsoft Community Forums.

Were there any recent updates on your system?

We receive this error if the device driver is not properly installed. In which case, we may have to manually install the driver through the ‘Device Manager’.

I would suggest you to check this thread on ‘How to: Install and Update Hardware Drivers in Windows 10’ by Andre Da Costa, dated January 20, 2016. Please follow the steps with respect to your ‘Focaltech’ touchpad driver and check if it works out for you.

Hope it helps.

Aaron Summith

Microsoft Community - Moderator

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