Microsof Store

Question

Dear Responsible,

I'm using windows10 in my PC, but it can not open Microsoft Store. Every time I tried to open, it closed automatically in 2/3 seconds without showing anything. but I tried  to download games and apps from Xbox but it shows an error code. for you I upload the picture.

Answer 1

Hello,

Try re-registering Store app. Perform these steps:

1. Search for Windows PowerShell using Cortana or Windows Search.
2. From results, right click on Windows PowerShell and select Run as administrator.
3. Then type following command and press Enter key:

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Let the command complete.

4. Close Windows PowerShell and see if the issue is resolved now.

Let us know if this helps!

Answer 2

Hi Sohan

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

1. Download and run the problem solver for applications and the Windows Store: http://aka.ms/diag_apps10
2. Manually restore store settings:

a) Press the Windows + R keys to open the Run window.

b) Type wsreset.exe and press the Enter key to execute the command.

3. Wait for the process to finish, restart your computer and check that it has been fixed.

Answer 3

Hello Sohan, I see that you are having some issues with Microsoft Store. You may want to try resetting the Microsoft Store in this case. To do this, go into settings, then go into Applications. now, go to the Apps and Features pane, then scroll down until you find Microsoft Store. Click on it and hit Advanced Options. Now, click on Repair, and see if this does anything. If this does not fix the issue, try the reset option as this will reset the settings and the contents to default. Make sure to restart after running.

Hope this helps, and let me know if you have further questions! :-)

Answer 4

Hi SohanHasan

I am Vijay, an Independent Advisor. I am here to work with you on this problem.

Please try these options one by one and check after each option.

1. Windows Key+R > Type services.msc and press Enter > Locate Background Intelligence transfer and ensure it is set to Start and Automatic. Also do the same for Windows Update service as well
2. Run Windows Store Apps Troubleshooter

Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Scroll down to the bottom > Click Windows Store Apps > Click Run the Troubleshooter

3. Reset Windows Store through Command Prompt

Type cmd in Windows Search box > Right click on Command Prompt > Run As Administrator > Type WSreset.exe and click Enter > Reboot your computer

4. Re-register All Store apps (You will get many Reds, ignore them)

Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter > Restart your computer

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

5. Uninstall & Reinstall Store

Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter

Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage

Copy the following from below and right click in Powershell to paste > Enter > Reboot your computer

Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

6. Run Built-in & Guided Walk through Windows Update troubleshooter

Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter

Guided Walk though - https://support.microsoft.com/en-us/help/10164/...

7. Check your Antivirus

Temporarily uninstall / disable AV. Enable after troubleshooting.

8. As a last resport, I would recommend that you perform a Windows 10 repair upgrade. Repair upgrade fixes all Windows errors and retains all files, applications and settings. (You will not lose any data while backup is a good idea) Below is a good guide to perform repair upgrade

https://www.tenforums.com/tutorials/16397-repai...

Do let me know if you require any further help on this. Will be glad to help you.

Source - https://answers.microsoft.com/thread/b8f36cad-9...

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