Windows update will not run. failure code 0x8024000e
0x8024000e
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Anonymous
Windows update will not run. failure code 0x8024000e
Windows for home | Windows 10 | Windows update
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
3 answers
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Anonymous
2019-03-15T20:15:53+00:00 -
Anonymous
2019-03-16T11:05:26+00:00 Hello,
I'm Independent Advisor and Microsoft MVP, here to help you with your question.
Please run Windows Update troubleshooter from Settings app > Update & security > Troubleshoot. See if it works.
If that doesn't work, try this:
Open administrative Command Prompt and type following commands one-by-one followed by Enter key.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Close Command Prompt and see if Windows Updates works then.
Let us know if this helps!
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Anonymous
2019-03-15T20:14:07+00:00 Hello,
My name is Patricia and I am an Independent Advisor. I am here to help you today.
What is your antivirus ?
What is the exact version of W10 (winver command) ?
Execute this tool
Then reset WU components