recover error code 0xc0000428

Question

Hi team, 

could you advice please,

Answer 1

Hi Dhurgham

I am Vijay, an Independent Advisor. I am here to work with you on this problem.

A. Try to boot into safe mode

Power ON your computer and as Windows / manufacturer's Logo appears, Power OFF - Repeat 3 times

Now your computer will go into Advanced Recovery Environment

Advanced Options > Troubleshoot > Advanced Options > Startup Settings > Restart

Press 4 or F4 to enable Safe Mode (5 or F5 to enable Safe Mode with Networking)

Log in once Windows starts in safe mode

See whether you able to login. If yes, come out of this and start normally.

If you are not able to boot like above, You will need to boot through a Bootable USB drive. You will need to create this on another computer which is working - https://www.tenforums.com/tutorials/2376-create...

How to Boot from a USB Flash Drive in Windows 10 - https://www.tenforums.com/tutorials/21756-boot-...

B. Another option when you are in Advanced Options in previous step is to choose (Note - You won't lose any files in this step)

1. System Restore - This will restore your system to a point when things were working fine.

OR

2. Startup Repair - Startup Repair upgrade fixes all Windows errors and retains all files, applications and settings.

C. Penultimate option could be Reset this PC.

In Step A > Troubleshoot > Reset this PC - Keep my files and Remove everything. Choose this carefully as most likely you would like to keep your files.

All apps will be removed and windows will be reinstalled.

D. Last option could be a clean Install. This is the best method to perform a clean install of Windows 10. (If you want to rescue your files, there is a section Rescue Files when Windows Won't Start)

https://answers.microsoft.com/en-us/windows/for...

If you want a very lightweight guide - Start fresh with a clean installation of Windows 10

https://www.microsoft.com/en-us/software-downlo...

Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

Hi Dhurgham

Please check to see if you can boot your PC into the Windows Recovery Environment:

Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.

Please try each option one at a time, then see of Windows will boot . . .

Go to Troubleshoot - Advanced Option - Startup Repair

See if Windows startup can repair itself

Go to Troubleshoot - Advanced Option - System Restore

Check to see if you have a restore point you can go back to

Answer 3

Hi,

I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

Let us try repairing the existing OS.

On a working computer, create an Installation media of Windows 10 that allows you to repair existing Windows Installation.

Create a USB Flash Drive

https://www.tenforums.com/tutorials/2376-create...

Boot from the USB Flash drive-Make sure you have disabled Secure boot/Fast boot in BIOS Settings.

https://www.tenforums.com/tutorials/21756-boot-...

https://www.tenforums.com/tutorials/21284-enabl...

Then open Advanced Startup options after the computer boots from USB. Click Repair your computer at the first screen that says Install now.

https://www.tenforums.com/tutorials/2294-boot-a...

Select Startup repair, let it finish the job and see if the computer can boot afterward.

If that doesn't help, consider doing a clean install after rescuing your files.

Rescue Files when Windows won't start

https://answers.microsoft.com/en-us/windows/for...

How to do a clean install

https://answers.microsoft.com/en-us/insider/for...

https://answers.microsoft.com/en-us/windows/for...

Disclaimer: Tenforums is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).There is no need to buy paid products to fix your computers as they do more harm than good sometimes.