Share via

Windows server 2016 random bsod

Anonymous
2019-05-10T09:58:40+00:00

Hi 

im having issues with one of our server it often randomly crash with blue screen. Runned memtest and installed all latest updates, sfc didnt found any error what can fix this? Thanks

8700k Z370-p 64gb ram Windows server 2016 all latest windows updates

mini dumps

https://www.dropbox.com/s/8upsnxyg5006jln/bsodc.rar?dl=1

system tests

https://www.dropbox.com/s/u5g2dusfqn81u7u/systemtests.rar?dl=1

log of last bsod

Microsoft (R) Windows Debugger Version 10.0.17763.132 AMD64

Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Administrator\Desktop\bsodc\051019-10703-01.dmp]

Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*

Executable search path is: 

Windows 10 Kernel Version 14393 MP (12 procs) Free x64

Product: Server, suite: TerminalServer

Built by: 14393.2906.amd64fre.rs1_release_inmarket.190401-1809

Machine Name:

Kernel base = 0xfffff8029661a000 PsLoadedModuleList = 0xfffff8029691c180

Debug session time: Fri May 10 11:04:13.282 2019 (UTC + 2:00)

System Uptime: 0 days 0:16:05.985

Loading Kernel Symbols

...............................................................

................................................................

...................................

Loading User Symbols

Loading unloaded module list

.........................................

*******************************************************************************

*                                                                             *

*                        Bugcheck Analysis                                    *

*                                                                             *

*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 101, {10, 0, ffff88819fe40180, 5}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup:     MachineOwner


0: kd> !analyze -v

*******************************************************************************

*                                                                             *

*                        Bugcheck Analysis                                    *

*                                                                             *

*******************************************************************************

CLOCK_WATCHDOG_TIMEOUT (101)

An expected clock interrupt was not received on a secondary processor in an

MP system within the allocated interval. This indicates that the specified

processor is hung and not processing interrupts.

Arguments:

Arg1: 0000000000000010, Clock interrupt time out interval in nominal clock ticks.

Arg2: 0000000000000000, 0.

Arg3: ffff88819fe40180, The PRCB address of the hung processor.

Arg4: 0000000000000005, The index of the hung processor.

Debugging Details:


KEY_VALUES_STRING: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1

DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  14393.2906.amd64fre.rs1_release_inmarket.190401-1809

DUMP_TYPE:  2

BUGCHECK_P1: 10

BUGCHECK_P2: 0

BUGCHECK_P3: ffff88819fe40180

BUGCHECK_P4: 5

BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_c_PROC

CPU_COUNT: c

CPU_MHZ: e70

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT_SERVER

PROCESS_NAME:  System

CURRENT_IRQL:  d

ANALYSIS_SESSION_HOST:  SINO_OFFICE

ANALYSIS_SESSION_TIME:  05-10-2019 11:57:10.0186

ANALYSIS_VERSION: 10.0.17763.132 amd64fre

STACK_TEXT:  

fffff802990b8d88 fffff802966c3fc0 : 0000000000000101 0000000000000010 0000000000000000 ffff88819fe40180 : nt!KeBugCheckEx

fffff802990b8d90 fffff802966c1609 : ffff8881a1307080 0000000000000000 fffff8029693c840 fffff78000000320 : nt!KeAccumulateTicks+0x3e0

fffff802990b8df0 fffff80296e38366 : ffff8881a1307080 fffff80296e833f0 0000000000000001 0000034ac45efc2e : nt!KeClockInterruptNotify+0x469

fffff802990b8f40 fffff80296676566 : fffff80296e833f0 ffff8881a0560200 ffff8881a0560500 fffff80200000000 : hal!HalpTimerClockInterrupt+0x56

fffff802990b8f70 fffff8029677813a : ffff8881a1307100 0000000006e0e0b4 0000000000000000 ffffc18a03a80000 : nt!KiCallInterruptServiceRoutine+0x106

fffff802990b8fb0 fffff80296778627 : ffffac8a00000001 0000000000000001 0000000006e068db fffff802966d981a : nt!KiInterruptSubDispatchNoLockNoEtw+0xea

ffff8881a1307080 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiInterruptDispatchNoLockNoEtw+0x37

THREAD_SHA1_HASH_MOD_FUNC:  5e958d63ed6cce864bfe4c595207e0e484aa7e7c

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  b75e436aa33e904b48dabe0b39dc64ac6b704b61

THREAD_SHA1_HASH_MOD:  e2266a530ca7fbace00cfa9add8dc0ac4504d759

SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME:  Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP:  0

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  CLOCK_WATCHDOG_TIMEOUT_c_PROC_ANALYSIS_INCONCLUSIVE!unknown_function

BUCKET_ID:  CLOCK_WATCHDOG_TIMEOUT_c_PROC_ANALYSIS_INCONCLUSIVE!unknown_function

PRIMARY_PROBLEM_CLASS:  CLOCK_WATCHDOG_TIMEOUT_c_PROC_ANALYSIS_INCONCLUSIVE!unknown_function

TARGET_TIME:  2019-05-10T09:04:13.000Z

OSBUILD:  14393

OSSERVICEPACK:  2906

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  16

PRODUCT_TYPE:  3

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 Server TerminalServer

OS_LOCALE:  

USER_LCID:  0

OSBUILD_TIMESTAMP:  2019-04-02 06:11:44

BUILDDATESTAMP_STR:  190401-1809

BUILDLAB_STR:  rs1_release_inmarket

BUILDOSVER_STR:  10.0.14393.2906.amd64fre.rs1_release_inmarket.190401-1809

ANALYSIS_SESSION_ELAPSED_TIME:  3b57

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:clock_watchdog_timeout_c_proc_analysis_inconclusive!unknown_function

FAILURE_ID_HASH:  {8f25f9a6-1a62-707c-2c62-9b2aa8e883ad}

Followup:     MachineOwner


0: kd> !analyze -v

*******************************************************************************

*                                                                             *

*                        Bugcheck Analysis                                    *

*                                                                             *

*******************************************************************************

CLOCK_WATCHDOG_TIMEOUT (101)

An expected clock interrupt was not received on a secondary processor in an

MP system within the allocated interval. This indicates that the specified

processor is hung and not processing interrupts.

Arguments:

Arg1: 0000000000000010, Clock interrupt time out interval in nominal clock ticks.

Arg2: 0000000000000000, 0.

Arg3: ffff88819fe40180, The PRCB address of the hung processor.

Arg4: 0000000000000005, The index of the hung processor.

Debugging Details:


KEY_VALUES_STRING: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1

DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  14393.2906.amd64fre.rs1_release_inmarket.190401-1809

DUMP_TYPE:  2

BUGCHECK_P1: 10

BUGCHECK_P2: 0

BUGCHECK_P3: ffff88819fe40180

BUGCHECK_P4: 5

BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_c_PROC

CPU_COUNT: c

CPU_MHZ: e70

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT_SERVER

PROCESS_NAME:  System

CURRENT_IRQL:  d

ANALYSIS_SESSION_HOST:  SINO_OFFICE

ANALYSIS_SESSION_TIME:  05-10-2019 11:57:25.0380

ANALYSIS_VERSION: 10.0.17763.132 amd64fre

STACK_TEXT:  

fffff802990b8d88 fffff802966c3fc0 : 0000000000000101 0000000000000010 0000000000000000 ffff88819fe40180 : nt!KeBugCheckEx

fffff802990b8d90 fffff802966c1609 : ffff8881a1307080 0000000000000000 fffff8029693c840 fffff78000000320 : nt!KeAccumulateTicks+0x3e0

fffff802990b8df0 fffff80296e38366 : ffff8881a1307080 fffff80296e833f0 0000000000000001 0000034ac45efc2e : nt!KeClockInterruptNotify+0x469

fffff802990b8f40 fffff80296676566 : fffff80296e833f0 ffff8881a0560200 ffff8881a0560500 fffff80200000000 : hal!HalpTimerClockInterrupt+0x56

fffff802990b8f70 fffff8029677813a : ffff8881a1307100 0000000006e0e0b4 0000000000000000 ffffc18a03a80000 : nt!KiCallInterruptServiceRoutine+0x106

fffff802990b8fb0 fffff80296778627 : ffffac8a00000001 0000000000000001 0000000006e068db fffff802966d981a : nt!KiInterruptSubDispatchNoLockNoEtw+0xea

ffff8881a1307080 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiInterruptDispatchNoLockNoEtw+0x37

THREAD_SHA1_HASH_MOD_FUNC:  5e958d63ed6cce864bfe4c595207e0e484aa7e7c

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  b75e436aa33e904b48dabe0b39dc64ac6b704b61

THREAD_SHA1_HASH_MOD:  e2266a530ca7fbace00cfa9add8dc0ac4504d759

SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME:  Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP:  0

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  CLOCK_WATCHDOG_TIMEOUT_c_PROC_ANALYSIS_INCONCLUSIVE!unknown_function

BUCKET_ID:  CLOCK_WATCHDOG_TIMEOUT_c_PROC_ANALYSIS_INCONCLUSIVE!unknown_function

PRIMARY_PROBLEM_CLASS:  CLOCK_WATCHDOG_TIMEOUT_c_PROC_ANALYSIS_INCONCLUSIVE!unknown_function

TARGET_TIME:  2019-05-10T09:04:13.000Z

OSBUILD:  14393

OSSERVICEPACK:  2906

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  16

PRODUCT_TYPE:  3

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 Server TerminalServer

OS_LOCALE:  

USER_LCID:  0

OSBUILD_TIMESTAMP:  2019-04-02 06:11:44

BUILDDATESTAMP_STR:  190401-1809

BUILDLAB_STR:  rs1_release_inmarket

BUILDOSVER_STR:  10.0.14393.2906.amd64fre.rs1_release_inmarket.190401-1809

ANALYSIS_SESSION_ELAPSED_TIME:  3b1e

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:clock_watchdog_timeout_c_proc_analysis_inconclusive!unknown_function

FAILURE_ID_HASH:  {8f25f9a6-1a62-707c-2c62-9b2aa8e883ad}

Followup:     MachineOwner


Windows for home | Other | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

2 answers

Sort by: Most helpful
  1. Anonymous
    2019-05-10T10:08:30+00:00

    ok i posted it there

    thanks

    Was this answer helpful?

    0 comments No comments
  2. Vijay A. Verma 104.9K Reputation points Volunteer Moderator
    2019-05-10T10:01:16+00:00

    Hi Richard

    Greetings! I am Vijay, an Independent Advisor. I am here to work with you on this problem.

    My apologies for asking you to seek help on Technet forum. Windows server related question is best answered at Microsoft's Technet forum where Windows server experts answer the questions. I would suggest that you should post simultaneously (i.e. cross-post) to Technet forum also.

    Technet Windows Server forum - https://social.technet.microsoft.com/Forums/off...

    Was this answer helpful?

    0 comments No comments