Printer Class Drivers Missing

Question

I just performed a clean install of Windows 10 Pro. None of the printer class drivers were installed. How do I install the class drivers?

Answer 1

Hi Scott

What is the make and model of the printer?

Please try the steps recommended below to uninstall printer software

Option 1: Run the Printer Troubleshooter - http://aka.ms/diag_printer10

If you are using an HP Printer, use the HP Print and Scan Doctor:

HP Print and Scan Doctor - HP Support

https://support.hp.com/ph-en/document/c02073861

Option 2: Uninstall and Reinstall the Printer

A. Uninstall the Printer

Windows Key+X > Apps and Features / Programs and Features

Select your printer.

Select Uninstall.

Windows key+R, type control, hit Enter

Open Devices and Printers.

In the Devices and Printers window look for your Printer. If you see it listed, right-click on it and choose Delete or Remove Device

Windows Key+R, type Cmd, hit Enter

Type printui.exe /s > OK.

Click on Drivers tab.

Look for Printer driver. If you see it click on it and click Remove at the bottom.

Select OK.

Select Apply and OK on the Print Server Properties windows.

Close Devices and Printers.

B. Install the Driver

Go to the Printer manufacturer's website and search for the latest Windows 10 drivers

Reinstall the Printer driver

Reboot the computer

Answer 2

I am able to go and download individual drivers from the Manufacturer's Websites. The drivers I am talking about being missing are when you get the pick list while installing a new printer where you could select from hundreds of drivers from dozens of manufacturers. My pick list only lists Generic and Microsoft as manufacturers. Others such as Zebra, HP, Xerox, Canon, etc are not even listed. I have some vbs scripts that references these class drivers to install the printers, but they will not work because the class drivers are actually missing.

Answer 3

Hi,

I am Ganesh Gandhi, an Independent Advisor. I am here to work with you on this problem.

Kindly follow these steps as given here:

https://support.microsoft.com/en-in/help/401540...

Do let me know if you require any further help on this. Will be glad to help you.

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