Windows 10 stuck in endless restart loop

Anonymous
2019-05-05T18:41:00+00:00

okay so a hot minute ago i let my sister mess around on my computer and when i tried to log in afterwards it was asking for a password when it never had before (i set it up with a pin and never anything else nor did i have another account on it). couldnt log in, took it to geeksquad, and when they tried hacking into it with their little usb drive program thing it said basically a Lot of stuff was corrupted down to the os and it would cost about $200 for them to go in and fix everything and save my files. i said nah, ill just wipe it and start anew

well i get home and a few days pass and i get up the courage to do just that. i boot it up, fully expecting it to go to the login page where ill hit shift+restart and do whatever instructions lead me to setting it back to factory settings

except it doesnt even get that far. it starts doing this 'emergency repair' thing and loading and im like 'is it gonna fix itself??' but then it pulls basically a bunch of bs and then gets stuck in a loop of restarting and giving me error messages and blue screens of death

some pictures and explanations:

after booting it up and waiting for it to load and 'fix error', this is what pops up. it confuses me, since i thought i was the administrator? mine was the only account on it ever, since i got it

i hit 'forgot password' on the bottom there and it goes to this:

this leads me to think that if i restart, itll take me to the login screen, which is the most logical conclusion, right? 

apparently wrong. i hit restart, it goes through the booting up sequence, and then: 

this mess. it just restarted?? it didnt even give me a chance?? and then after it loads completely it restarts and im back to square one with the first image up above. no matter how many times i go through the process, its the same every time. nothing changes. 

i really dont want to pay two hundred big ones for this dumb computer that already cost me about a thousand and i also dont want to lose all my stuff but i more dont want to pay money so if i can just somehow wipe it and start from scratch id be mad but okay i guess

any help is appreciated. sorry for my lack of caps and real punctuation im in Distress rn

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2019-05-05T18:47:47+00:00

    Hello,

    My name is Patricia and I am an Independent Advisor. I am here to help you today.

    I'm sorry for that problem.

    Please try these suggestions.

    https://www.thewindowsclub.com/windows-10-stuck...

    2 people found this answer helpful.
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  2. Anonymous
    2019-05-05T18:48:07+00:00

    Disclaimer for my link: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Hope this helps, and let me know if you have further problems!

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  3. Anonymous
    2019-05-05T19:03:23+00:00

    unfortunately all of these are assuming i can get to the screen with more options or troubleshooting, stuff like that. the screens i included pics of are all that are coming up, nothing else is working. pressing f8 over and over again does nothing, i dont know how to access safe mode like this bc nothing works

    1 person found this answer helpful.
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  4. Anonymous
    2019-05-05T19:22:40+00:00

    Hello

    Try this procedure.

    Shutdown/restart three times via power button.

    Then Windows recovery environment will open.

    You might be asked to sign in with your Microsoft Account or Local Account password.

    Click Advanced Options > Troubleshoot > Advanced Options

    Then click System Restore.

    Try to go back to an earlier time.

    If it doesn not work, boot into the recovery environment again, then try performing a startup repair.

    Perform the startup repair several times if necessary.

    Then restart again and see if you are able to boot to the desktop successfully.

    https://support.microsoft.com/en-us/help/12415/...

    Please keep me informed.

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  5. Anonymous
    2019-05-05T19:37:52+00:00

    okay, ill try this. should i let it go all the way through the automatic reset before manually resetting it though? or should i interrupt it and turn it off before it finishes? bc ive turned it off and on again about four or five times so far jsut like that but ive let it go through its own 'sorry theres been an error we're gonna reset' thing each time and nothings changed

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