Share via

Windows Re-install

Anonymous
2019-05-11T22:36:08+00:00

I have a supersonic model # SC-1022KB Laptop/tablet. I wanted to sell it so I did a reset on it and now I get this box that pops up every time it tries to re-install windows. 

I am not able to access bios due to not having a flash drive slot. I am not able to get passed this screen. Every time I click on "ok" or the x it restarts and goes back to the same screen. Can someone help?

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

16 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2019-05-13T00:27:36+00:00

    The way to enter the BIOS will depend on your motherboard, sometimes it is (F2), (Supr), (F8)

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2019-05-12T02:50:41+00:00

    You will start the computer with the USB to make a new installation

    Check this link, I hope it helps.

    https://www.wikihow.com/Install-Windows-10

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2019-05-11T23:08:27+00:00

    Yes, you turn it on and off abruptly several times until Windows enters Safe Mode

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2019-05-11T22:39:06+00:00

    Hi, WrestlingLette

    My name is Kathleen and I am an Independent Advisor. I would be happy to help you today.

    Try to enter Safe Mode to repair Windows.

    Interrupt the normal boot process of your Windows 10 PC

    If Windows 10 fails to boot normally three times over, the fourth time it enters by default in an Automatic Repair mode. Using this mode, you can boot into Safe Mode. To trigger the Automatic Repair mode, you must interrupt the normal boot process three consecutive times: use the reset or the power button on your Windows 10 PC to stop it during boot, before it finishes loading Windows 10. If you use the power button, you might have to keep it pressed for at least 4 seconds to force the power off

    Then you proceed to repair the computer:

    With a reset, all of your Installed applications are lost, but you get an option to save your files if you want. If a system image from the OEM exists-called a recovery partition, then it also gives you an option to restore it. It would make your PC load to default factory settings.

    Navigate to Troubleshooting section, again.

    Select Reset.

    If you select keep my files, your files would be kept. You might also get the third option-restore to factory settings-which isn’t applicable on the PC.

    After selecting the desired options, you are presented with a confirmation, something like this- This indicates what you have chosen.

    Click on Reset and the resetting should begin.

    Let us know if these steps help you to resolve the issue.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2019-05-11T22:44:07+00:00

    Thank you for responding. 

    I currently have the tablet turned off. Do I press on the power button to turn it on and then press it again?

    Was this answer helpful?

    0 comments