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random BSOD Kernel-power(41) error after upgrading to Windows 10 Education

Anonymous
2019-03-26T08:44:11+00:00

recently had to upgrade to Windows 10 Education from Windows 10 for my study.

After upgrading I've had random BSOD crashes multiple times a day (DPC_WATCHDOG_VIOLATION), it doesn't seem to matter if i'm running programs or if the laptop is running nothing.

In the event log its stated the problem is Kernel Power ID 41 with the following details:

Ddata Name="BugcheckCode">307</Data>

Data Name="BugcheckParameter1">0x1</Data>

Data Name="BugcheckParameter2">0x1e00</Data>

Data Name="BugcheckParameter3">0xfffff80143957380</Data>

Data Name="BugcheckParameter4">0x0</Data>

Data Name="SleepInProgress">0</Data>

Data Name="PowerButtonTimestamp">131944579393950788</Data>

data Name="BootAppStatus">0</Data>

Data Name="Checkpoint">41</Data>

Data Name="ConnectedStandbyInProgress">false</Data>

Data Name="SystemSleepTransitionsToOn">8</Data

Data Name="CsEntryScenarioInstanceId">0</Data>

Data Name="BugcheckInfoFromEFI">false</Data>

Ddata Name="CheckpointStatus">0</Data>

or

Data Name="BugcheckCode">196</Data>

<Data Name="BugcheckParameter1">0x2000</Data>

<Data Name="BugcheckParameter2">0xfffff804835fb048</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0x56706353</Data>

<Data Name="SleepInProgress">0</Data>

<Data Name="PowerButtonTimestamp">0</Data>

<Data Name="BootAppStatus">0</Data>

<Data Name="Checkpoint">0</Data>

<Data Name="ConnectedStandbyInProgress">false</Data>

<Data Name="SystemSleepTransitionsToOn">0</Data>

<Data Name="CsEntryScenarioInstanceId">0</Data>

<Data Name="BugcheckInfoFromEFI">false</Data>

<Data Name="CheckpointStatus">0</Data>

</EventData>

</Event>

I've tried all solutions I found on the internet, including:

  • updated drivers
  • Ran windows update
  • updated BIOS via Lenovo website
  • changed driver controller to standard AHCI ATA-controller
  • tried to run driver verifier; it crashed immideately while rebooting so had to do system restore

in the link i provided the minidump and msinfo32 file and a screenshot of my system specs. What other solution can I try?

I already asked this question a month ago and got the following responses:

https://answers.microsoft.com/en-us/windows/forum/all/random-bsod-kernel-power41-error-after-upgrading/6aba4bf9-f0c9-4ea5-9a74-e27d57196afd

I still get the BSOD but now it seems less regularly, and most of the time when my laptop is not connected to a power source.

New dump files:

https://drive.google.com/file/d/12OnUIJWBBC8LFqqmiSv2LVcaoxV0EWvo/view?usp=sharing

what to do now?

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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2 answers

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  1. Anonymous
    2019-03-27T14:01:50+00:00

    Thanks for replying, I will run the memtest tonight, will report back tomorrow.

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  2. Sumit D - IA 170.7K Reputation points Independent Advisor
    2019-03-26T08:57:05+00:00

    Hi,

    I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

    The crash dump blames multiple device drivers namely Intel WiFi driver and ELAN Touchpad driver.

    Let us check the Memory.

    I suggest you to Run memory test for at least 8 passes, prefarably Overnight.

    https://www.tenforums.com/tutorials/14201-memte...

    When the test completes post back the Image(You can use your phone's camera).

    Disclaimer:

    There are links to non-Microsoft websites which would provide accurate and safe information. Watch out for ads on the sites which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.

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