Hello.
If you have any issues with the system that better to check the OS.
Run System file checker.
- Press Windows key + X, select Command prompt (Admin) to bring up elevated Command prompt.
- Type sfc /scannow and press enter.
- Restart the computer.
If no corrupted system files were found in the previous state, then I suggest you to try the following steps:
- Press Windows key + X, select Command prompt (Admin) to bring up elevated Command prompt.
- Type the following commands and press Enter after each command:
DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
- Close the command prompt and restart the PC and check if it works.
Guide: https://support.microsoft.com/en-us/help/929833...
Let me know if you have any issues here