Hi Jayne, my name is Martin and I'm an Independent Advisor. I'll try to help you here.
I have a few solutions for you:
- Go to Start to open Group Policy Editor, type in gpedit.msc and click on Enter
- Go to User Configuration\Administrative Templates\Start Menu and Taskbar\Notifications and double-click “Turn off toast notifications”
- Choose Disabled, click on Apply then ok
- Restart your computer.
Alternatively try changing the Privacy settings. Follow the steps mentioned below:
- Press Windows + I keys
- Tap on Privacy
- Tap on Diagnostics & feedback
- Click on Full, which is on Under Diagnostic data
- Restart your computer
Refer to the following article to install the pending updates and check for the issue: