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wireless fluctuating

Anonymous
2019-03-07T07:14:05+00:00

Hi,

I've got an Intel(R) Dual Band Wireless-AC 8265 on my Windows 10 laptop. I'm having problems with the wireless fluctuating and not always working. In the event log I've got this message 

Device PCI\VEN_8086&DEV_24FD&SUBSYS_90108086&REV_78\4&2dbe3f31&0&00E1 requires further installation.

What does this mean, can anyone help?

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-03-07T07:16:54+00:00

    Hi, Beck83

    My name is Maritza and I am an Independent Advisor. I would be happy to help you today.

    Try to repair your internet connection.

    Go to those steps, from the Start menu or by pressing the key combination Win + I open the Configuration and click on the option Networks and Internet. Once there, we select the option Status of the left side menu and within the settings and options that are loaded in the right panel we have to look for network restoration.

    Clicking on this option will show us a new window from where we will be able to perform the network reset in Windows 10. In this way, all the network adapters will be removed and reinstalled and the original configuration of other components of the network will be re-established. net. This implies that if we were using some software such as a VPN client or virtual switches, we will have to reinstall them.

    A process that is carried out automatically by the system by clicking on the Reset button now shown in Network Reset in the Windows 10 configuration. It is normal that the process does not take too long, although we must wait until the end completely and restart the computer again to proceed with the network configuration in Windows 10 as we had until now.

    https://www.thewindowsclub.com/cannot-connect-i...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Let us know if these steps help you to resolve the issue.

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  2. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2019-03-07T08:15:31+00:00

    What is the make and model of your laptop?

    Go to Device Manager > Right click on your wireless driver > Properties > Driver tab > Post the screenshot

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  3. Anonymous
    2019-03-07T07:49:43+00:00

    Honestly this sounds a bit scary to try.

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  4. Anonymous
    2019-03-07T07:46:19+00:00

    I tried your suggestion and it was even worse I had to rollback the driver

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  5. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2019-03-07T07:26:38+00:00

    Hi Beck83

    I am Vijay, an Independent Advisor. I am here to work with you on this problem.

    Take actions related to Network Wireless Driver

    Windows Key+X > Click Device Manager > Expand Network Adapters > Right click on Wireless driver >

    A. Rollback the Driver

    Click Properties > Go to Driver tab > If there is rollback option, click it

    B. Update driver from manufacturer's website

    Go to the website of the driver's manufacturer or computer's manufacturer > See if some driver is released for your model and OS > If yes, download that > In previous option, click Uninstall > Install the downloaded driver > Restart your computer

    Do let me know if you require any further help on this. Will be glad to help you.

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