Share via

File picker UI problem.

Anonymous
2019-04-17T03:36:24+00:00

Whenever I attempt to attach a file to an e-mail, the file picker UI server is unresponsive. How do I troubleshoot the problem?

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2019-04-17T16:02:14+00:00

    I ran the file checker scan, then rebooted the device, however the problem persists. Any other suggestions to remedy the problem?

    I tried attaching a file to an e-mail, but the same thing happened. The file picker UI is unresponsive. What can I try next?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2019-04-17T05:16:20+00:00

    Hello KevinOge,

    I'm Independent Advisor and Microsoft MVP, here to help you with your question.

    Suggest you to run System File Checker scan:

    1. Search for 'command prompt' using Cortana or Windows Search.
    2. From results, right click on Command Prompt and select Run as administrator.
    3. Type sfc /scannow command and press Enter key.
    4. Let the command complete and then reboot the machine.

    If issue still persists, perform clean boot:

    https://support.microsoft.com/en-in/help/929135...

    Let us know if this helps!

    Was this answer helpful?

    0 comments
  3. Vijay A. Verma 104.9K Reputation points Volunteer Moderator
    2019-04-17T03:42:21+00:00

    Hi KevinOge

    I am Vijay, an Independent Advisor. I am here to work with you on this problem.

    I am assuming you are using Mail app to access your mails. If not let me know. If Yes -

    Try following and check after each step (Note - You won't lose any mails because of below steps. Your mails are safe in the cloud) -

    1. Reset Mail app

    Right click on Windows Start > Apps & features > Scroll down and click Mail & Calendar > Click Advanced options > Click Reset > Restart your computer

    1. Uninstall and Reinstall Mail app

    A. Uninstall - Windows Key+X > Click Windows Powershell (Admin) > Copy the below and paste into Powershell and Enter

    Get-AppxPackage Microsoft.windowscommunicationsapps | Remove-AppxPackage

    B. Reinstall

    Windows Key+X > Click Windows Powershell (Admin) > Copy the below command and right click in Powershell to paste > Enter

    Get-AppxPackage -allusers Microsoft.windowscommunicationsapps | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

    (If there is a problem in reinstall, you can always reinstall from MS Store)

    Do let me know if you have any more question or require further help.

    Was this answer helpful?

    0 comments