Share via

Resetting pc

Anonymous
2019-05-03T04:21:19+00:00

2 days ago i got my windows 10 got simultaneous update. So i just let the windows download its updates. After done downloading the updates i allow the windows to restart and installing the update.

After that whenever i tried to enter to the os i got bsod followed with dpc watchdog violation which makes me can’t operate my windows. After trying to enter the windows many times and got nothing but a bsod. I decide to reset the windows using a windows recovery tool but i got this thing on the picture. Even if i choose one of the the installing windows just get loading at 88% and eventually stop loading and got crash and got bsod again. Please help me. Thank you in advance.

Ps: now i get 3 windows 10 on volume 3 and windows recovery environment are disepeared.

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

2 answers

Sort by: Most helpful
  1. Anonymous
    2019-05-03T04:54:55+00:00

    Hi arifsetiawan

    My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

    Go to a working computer, download, create a bootable copy, then perform a clean install.

    	Step 1: How to download official Windows 10 ISO files 
    
    	[http://answers.microsoft.com/en-us/windows/wiki...](http://answers.microsoft.com/en-us/windows/wiki/windows_10-windows_install/how-to-download-official-windows-10-iso-files/35cde7ec-5b6f-481c-a02d-dadf465df326)
    
    
    
    	Step 2: How to: Perform a clean install of Windows 10
    
    	[http://answers.microsoft.com/en-us/insider/wiki...](http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-do-a-clean-install-of-windows-10/aef0ae63-2117-41ee-a8ea-4a3181625b08)
    
    
    
    If there are files on the drive you want to recover, see -  How to: Perform a Custom install of Windows 10
    

    http://answers.microsoft.com/en-us/insider/wiki...

    Step 4: how to recover your files from Windows.old:

    https://answers.microsoft.com/en-us/windows/for...

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2019-05-03T04:31:07+00:00

    Hi Arif. I'm Greg, an installation specialist and 9 year Windows MVP here to help you.

    It seems Reset has failed and left you with a boot menu which also does not work. If the WIndows Recovery option does work you can choose it and try to run Reset again from the Troubleshoot Options. But this is rarely successful once it fails, as it has likely choked to death on a corrupted install.

    Better to reinstall now follow the illustrated steps in this link which compile the best possible Clean Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better than any amount of money could buy: http://answers.microsoft.com/en-us/windows/wiki...

    To create the latest Windows 10 Installation Media (if necessary on another PC) install the Media Creation Tool and follow the directions here: http://windows.microsoft.com/en-us/windows-10/m.... Uncheck the box for Recommended Settings to choose the exact version and bit rate for the target PC only.

    Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key here: https://www.sysnative.com/forums/hardware-tutor...

    If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first.

    Choose the boot device as a UEFI device if offered, skip the Product Key screen and choose your licensed version only if offered. On second screen choose Install Now, then Custom Install, then at the drive selection screen delete all partitions down to Unallocated Space to get it cleanest, click Next to let it create needed partitions and start install - this makes it foolproof.

    You will get and keep the best possible install to the exact extent you stick with the steps, tools and methods in the linked tutorial. It's a better install than any amount of money could buy and a great learning experience that will make you the master of your PC because you will learn everything that works best and how to apply it with your own hands.

    I hope this helps. Feel free to ask back any questions and let us know how it goes. If you'll wait to rate whether my post helped you, I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    Was this answer helpful?

    0 comments No comments