Hi JACKIN,
I'm Stefano an Independent Advisor here to help you.
Please follow this procedure:
- Type "cmd" in windows search bar
- Right click on "Command Prompt"
- Select "Run as Administrator"
- Type "sfc /scannow" without quote and press ENTER
Then :
- Type "cmd" in windows search bar
- Right click on "Command Prompt"
- Select "Run as Administrator"
- Type "DISM /Online /Cleanup-Image /CheckHealth" without quote and press ENTER
- Type "DISM /Online /Cleanup-Image /ScanHealth" without quote and press ENTER
- Type "DISM /Online /Cleanup-Image /RestoreHealth" without quote and press ENTER
You can also perform a clean boot:
https://support.microsoft.com/en-us/help/929135...
Please let me know if that fix your issue.