Device not migrated

Question

I'm connecting a USB disk device to my machine. I've tried updating drivers, using a different USB port and not joy. The message in the events log reads as shown below.

Device SCSI\Disk&Ven_JMicron&Prod_Generic\000000 was not migrated due to partial or ambiguous match.

Last Device Instance Id: USBSTOR\Disk&Ven_Apple&Prod_iPod&Rev_1.70\000A270024F117E0&0

Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}

Location Path:

Migration Rank: 0xF000FC00FFFFF120

Present: false

Status: 0xC0000719

How do I resolve this issue?

Answer 1

Hi,

Thank you for your help with this issue. Here's the link to the files you requested I create.

https://1drv.ms/f/s!Ao6jgbNiMQBtb4TbNdKGgFOIbdU

Regards,

Eric

Answer 2

That looks normal and is the default so the issue does not appear to be at that registry key.

With the problematic device attached can you provide the following information which may help determine any issue(s):

Windows Key + R > type msinfo32 in the "Open" box > OK > File > Save > then save as an .nfo file

Then make the resulting .nfo file available via a public folder on OneDrive or similar site.

Also, can you do the following:

Windows Key + R > type eventvwr in the "Open" box > OK > expand "Custom Views" and then right-click "Administrative Events" > select "Save all events in Custom View As" and save as an .evtx file

Then make the resulting .evtx file available via a public folder on OneDrive or similar site.

Here's a link on using OneDrive:

https://support.office.com/en-us/article/share-...

Answer 3

Hi,

Can you check the following registry key?:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E967-E325-11CE-BFC1-08002BE10318}

At that registry key, in the right window, is there a "Name" UpperFilters and/or LowerFilters?

If so, what is "Data" for those Names?

For the LowerFilters Type: REG_MULTI_SZ Data: EhStorClass

For the Upper Filters Type:  REG_MULTI_SZ Data:  partmgr

Thanks!

Answer 4

Hi,

Can you check the following registry key?:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E967-E325-11CE-BFC1-08002BE10318}

At that registry key, in the right window, is there a "Name" UpperFilters and/or LowerFilters?

If so, what is "Data" for those Names?

Answer 5

Hi Eric. I'm Greg, an installation specialist, 9 year Windows MVP and Independent Advisor, here to help you.

For USB drive not detected issue, first try steps here: https://mspoweruser.com/solved-usb-device-not-r...

Go to Settings > Devices > Autoplay, see if the Device is listed. From it's dropdown menu change it to what you want it to do when plugged in. Restart PC.

Update your Chipset and USB drivers from the PC maker's Support Downloads web page for your full model number, HP Serial Number, or Dell Service tag from the sticker on PC.

Compare the latest drivers with the ones presently installed in Device Manager reached by right clicking the Start Menu. Make sure you have the latest BIOS, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

If no newer or this doesn't help, then go to the USB category in Device Manager, open each Enhanced, Hub and Host controller, from Driver tab select Roll back if available, or if not choose Uninstall.

If your keyboard and mouse are USB, first program the power button to effect the needed restart after Rolling back or uninstalling the driver. Go to Settings > System > Power & Sleep > Additional Power Settings > Choose what Power buttons do to choose Shutdown.

Run the System File Checker from https://www.lifewire.com/how-to-use-sfc-scannow.... If the SFC cannot repair broken files in 3 attempts, check the image file integrity using DISM from Step 10 of this checklist: http://answers.microsoft.com/en-us/windows/wiki...

Run the Hardware Troubleshooter at Settings > Update & Security > Troubleshoot.

You can check which Updates were installed just before this happened, then uninstall them at Settings > Update & Security > Windows Update > Installed Update History - look first for installed drivers. Then you can hide these Updates using the Hide Updates tool: https://www.howtogeek.com/224471/how-to-prevent...

You can also try to System Restore to a point before this happened, then check for Updates using the Hide Updates Tool to block the Updates offered: http://home.bt.com/tech-gadgets/computing/how-t...

If nothing else helps you can run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This reinstalls Windows in about an hour while saving your files, apps and most settings, solves many problems while also bringing it up to the latest version 1809 which you need anyway and by the most stable method. http://windows.microsoft.com/en-us/windows-10/m...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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