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Microsoft Basic Display Adapter

Anonymous
2019-04-14T17:56:54+00:00

I have a GTX 1050ti but device manager shows Microsoft Basic Display Adapter i tried updating it but it didn't work i tried updating my OS to Windows 10 but it still shows "Microsoft Basic Display Adapter"

i tried plugging my graphics card to other computers it works but it shows Microsoft Basic Display Adapter on my computer.

this shows up when i try to update my driver. 

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-04-14T19:05:54+00:00

    Hi Lyko. I'm Greg, an installation specialist and 9 year Windows MVP here to help you.

    Update the Display driver from the PC or Display adapter maker's Support Downloads web page for your exact model number, HP Serial Number or Dell Service Tag - from the sticker on the PC.

    While there check also for newer chipset, BIOS, network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.

    if this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/...

    or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e...

    or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...

    For Display issues one fix that is working is to Roll back or Uninstall the Driver on the Display Device > Driver tab, restart PC to reinstall driver.

    You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.

    Then you will know you've tried everything in addition to Windows Update drivers, which are rarely enough.

    I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post helped you, I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    tried uninstalling the driver now its video controller

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  2. Virginia M 40,825 Reputation points Independent Advisor
    2019-04-14T18:24:30+00:00

    Try nVidia’s GeForce experience which should check & install the correct driver.

    UK: https://www.geforce.co.uk/geforce-experience/do...

    US: https://www.geforce.com/geforce-experience/down...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  3. DaveM121 872.1K Reputation points Independent Advisor
    2019-04-14T18:10:48+00:00

    Hi Lyko

    Is this the driver you have been trying to install from the Nvidia website, or have you been trying to use Windows built-in update?

    https://www.geforce.com/drivers/results/109860

    ________________________________________________________

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    .

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  4. Anonymous
    2019-04-14T18:00:02+00:00

    Hi Lyko. I'm Greg, an installation specialist and 9 year Windows MVP here to help you.

    Update the Display driver from the PC or Display adapter maker's Support Downloads web page for your exact model number, HP Serial Number or Dell Service Tag - from the sticker on the PC.

    While there check also for newer chipset, BIOS, network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.

    if this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/...

    or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e...

    or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...

    For Display issues one fix that is working is to Roll back or Uninstall the Driver on the Display Device > Driver tab, restart PC to reinstall driver.

    You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.

    Then you will know you've tried everything in addition to Windows Update drivers, which are rarely enough.

    I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post helped you, I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  5. Anonymous
    2019-04-14T17:59:50+00:00

    Hello,

    My name is Patricia and I am an Independent Advisor. I am here to help you today.

    Uinstall Nvidia driver with DDU in safe mode

    https://www.guru3d.com/files-details/display-dr...

    Then reinstall Nvidia driver from Nvidia website without reinstalling GeForce Experience

    Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Hope this helps, and let me know if you have further problems!

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