RuntimeBroker.exe error message

Question

I'm running Windows 10 on a laptop and starting yesterday out of the blue (usually about once a day) I get an error message "RuntimeBroker.exe  The group or resource is not in the correct state to perform the requested operation". It doesn't appear to impact any programs. How can I prevent this error from occurring?

Answer 1

Hi, cgroche

My name is Kathleen and I am an Independent Advisor. I would be happy to help you today.

I recommend using SFC

The System File Checker tool built into Windows can scan your Windows system files for corruption or any other changes. If a file has been modified, it will automatically replace that file with the correct version. Here’s how to use it.

Press the Start key and type the word CMD, right click on the command prompt and select Run as administrator, enter the following commands one by one followed by the Enter key:

•- DISM.exe /Online /Cleanup-image /Scanhealth

•- DISM.exe /Online /Cleanup-image /Restorehealth

•- DISM.exe /online /cleanup-image /startcomponentcleanup

•- sfc /scannow

https://answers.microsoft.com/en-us/windows/for...

Let us know if these steps help you to resolve the issue.

Answer 2

Hi cgroche

I am Vijay, an Independent Advisor. I am here to work with you on this problem.

Please try these options one by one and check after each option.

1. Run Built-in & Guided Walk through Windows Update troubleshooter

Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter

Guided Walk though - https://support.microsoft.com/en-us/help/10164/...

2. Run SFC Scan & DISM

How to - https://answers.microsoft.com/thread/bc609315-d...

Keep a watch on the system. If it happens again - Post entries corresponding to this event and few minutes preceding this event in Event Logs.

Windows Key+R > Type eventvwr and Enter > See if any log corresponding to your date and time is there (Look under all entries under Windows Logs such as System, Application, Security...) > If yes, right click on that log > Save Selected Event > Zip all event files which correspond to your event, upload them to Onedrive and share the link here.

Do let me know if you require any further help on this. Will be glad to help you.

Answer 3

I appreciate your speedy response and assistance with this error condition. I issued the commands that you recommended. I will continue to monitor for any recurrence of the error message. Thanks!

Answer 4

Thank you for the quick response and support. I've taken the remedial action you advised. The Windows Update troubleshooter fixed something. I will keep an eye out to see if the error occurs again.