System.Runtime.InteropServices.ExternalException in WIN10 1803,1809 while executing WT testcase

Question

Hello Team,

could you please help us in resolving the below issue.Our Windowstestcase were failing recently after migrating to WIN 10 1803 machines.

The test builds were failing sporadically with the below return code -1073740771

From the Eventviewer we got the below exception.

Faulting application name: java.exe, version: 8.0.192.12, time stamp: 0x5bb9526e

Faulting module name: MSCTF.dll, version: 10.0.17134.191, time stamp: 0x2835587d

Exception code: 0xc0000005

Fault offset: 0x000000000001ecc6

Faulting process id: 0x15c0

Faulting application start time: 0x01d4b6d53ec19ff1

Faulting application path: D:\Slave\Jenkins\tools\hudson.model.JDK\1.8.0_192_64\jre\bin\java.exe

Faulting module path: C:\WINDOWS\System32\MSCTF.dll

System.Runtime.InteropServices.ExternalException (0x800401D0): Requested Clipboard operation did not succeed.

   at System.Windows.Forms.Clipboard.ThrowIfFailed(Int32 hr)

   at System.Windows.Forms.Clipboard.SetDataObject(Object data, Boolean copy, Int32 retryTimes, Int32 retryDelay)

   at System.Windows.Forms.Clipboard.SetText(String text, TextDataFormat format)

   at Microsoft.Windows.ManagementUI.CombinedControls.CEventsCommon.CopyEventToClipBoard(String eventString)

   at Microsoft.Windows.ManagementUI.CombinedControls.EventPropertiesDialog.ProcessDialogButton(UIUserButton userSelection)

   at System.Windows.Forms.Control.OnClick(EventArgs e)

   at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)

   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)

   at System.Windows.Forms.Control.WndProc(Message& m)

   at System.Windows.Forms.ButtonBase.WndProc(Message& m)

   at System.Windows.Forms.Button.WndProc(Message& m)

   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

How to fix this issue?Already bug is raised and it is mentioned that will be  fixed in WIN10 1809.

Refer the bugid, https://bugs.eclipse.org/bugs/show\_bug.cgi?id=536735

The issue still persist and many of our test execution is failing.It is not failing in WIN10 1703.

Kindly assist us in resolving the issue.

Answer 1

Hi, sangeethas

My name is Maritza and I am an Independent Advisor. I would be happy to help you today.

Perform the procedure to repair the system files:

Follow these instructions: press the Windows + X keys and select Command Prompt (Administrator) or Windows PowerShell (Administrator), in the window that will open, you must type the commands in their respective order:

• DISM.exe /Online /Cleanup-image /Scanhealth

• DISM.exe /Online /Cleanup-image /Restorehealth

• DISM.exe /online /cleanup-image /startcomponentcleanup

• sfc /scannow

Each of these actions can take a few minutes, so it is important to execute one at a time. When finished, you must restart the PC.

Let us know if these steps help you to resolve the issue.

Answer 2

Hi,

I am KeatKean, an independent adviser here to help.

You may post your thread to msdn forum as this is for Windows 10 Consumer user.

Some information about this exception In C#:

https://social.msdn.microsoft.com/Forums/vstudi...