Clock watchdog-timeout

Question

what is this error and how do I correct it

Answer 1

Hi,
I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

We need log files(called dump files) that tell us what lead to crash.
Please share them with us for a better analysis of the problem. Instructions can be found here:

https://answers.microsoft.com/en-us/windows/for...
Please let us know if you need any assistance about posting dump files.

Answer 2

Hi CharlieVeneros

I am Vijay, an Independent Advisor. I am here to work with you on this problem.

I am assuming you are able to get into your computer. If not, do let me know.

To know what exactly is causing the crashes, I need to analyze minidumps generated by crashes with WinDBG. WinDBG is the only tool which can do end to end complete analysis of ..dmp files generated by BSOD (Blue screen of death).

Go to C:\Windows\Minidump

Zip the contents of the folder corresponding to date and time of your crashes.

Upload the content to Onedrive or any other file sharing site for me to locate the problem.

If you are uploading Memory.dmp also, please upload it separately as the size of memory dump is very large.

If you don't get minidump files in above folder, you will need to enable minidump generation. If you need help to generate Minidump - http://answers.microsoft.com/en-us/windows/wiki...

Do let me know if you have any more question or require further help.

Answer 3

Hi Charlie, BSOD's are generally caused by a corrupt or incompatible device driver, to diagnose the underlying issue, I need to analyse your Mini-dump file(s):

Open Windows File Explorer

Navigate to C:\Windows\Minidump

Zip up the contents of that folder

If you have problems zipping those files, copy them out onto your Desktop and zip them from there

Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)

Then post a link here to the zip file, so we can take a look for you . . .