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Touchscreen Stops Working Sometimes

Anonymous
2019-04-05T13:55:58+00:00

I have a new PC with W10 and the touchscreen works most of the time.  I leave the PC on24 hours a day and it seems that sometimes in the morning when the PC has been sleeping and then I start using it first thing in the morning the touch screen does not work, everything else seems to be working fine.  The only solution that I find that works is to reboot the PC.  Once I do that the touch screen works normally.

Do you have any idea why this happens so that I can prevent it or how to fix the issue without rebooting?

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2019-04-05T13:59:21+00:00

    Hi Neil13764,

    I'm Stefano an Independent Advisor, here to help you.

    I think the problem could be related to your touchscreen driver. Please check on your manufacture's site if there are drivers available, and if there are, please install them.

    If there aren't, please follow this procedure:

    1. Press WINDOWS + X
    2. Click on "Device Manager"
    3. Click on "Touchscreen" (if you doesn't find this element, please search under HID device)
    4. Right click on your touchscreen
    5. Click on "Uninstall device"
    6. Click on "Detects Hardware change" (monitor icon)

    Please let me know if that solves your issue.

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