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touch screen does not work

Anonymous
2019-03-12T16:23:17+00:00

Hello, yesterday my Lenovo Yoga computer updates Windows 10, when restarting the touch screen does not work, when checking it tells me that the Msgpiowin32.sys driver was migrated, how do I reinstall it?

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-03-13T01:07:57+00:00

    Hello, thank you very much for the answers, finally I had to go through recovery and ask for the previous version of windows 10, at the end of the process the touch screen was working and the drivers were in their original configuration.

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  2. Anonymous
    2019-03-12T16:29:50+00:00

    Hi Juca. I'm Greg, an installation specialist and 9 year Windows MVP here to help you.

    See fixes working for touchscreen here:

    https://www.groovypost.com/howto/fix-unresponsi...

    https://www.makeuseof.com/tag/fix-touchscreen-w...

    http://www.dell.com/support/article/us/en/04/sl...

    If this was caused by Windows Update(s) then you can check which were installed at Settings>Update & Security>Windows Update under Installed Updates, then uninstall them from the link there, and hide with the Hide Updates tool downloaded from here: http://download.microsoft.com/download/f/2/2/f2...

    You can also use System Restore to get before the problem began, then check for Updates with the Hide Update tool and hide them: http://home.bt.com/tech-gadgets/computing/how-t...

    If this was caused by Version 1809 update (which you can confirm at Settings > System > About) then you can roll back Version 1809 in Settings>Update & Security>Recovery and then hide it until it matures using the Hide Updates Tool downloaded from here: http://download.microsoft.com/download/f/2/2/f2...

    I hope this helps. Feel free to ask back any questions and let us know how it goes. If you'll wait to rate whether my post helped you, I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  3. Anonymous
    2019-03-12T16:25:49+00:00

    Hi,

    My name is Angel. I am an Independent Advisor. Thank you for posting in Microsoft Community.

    I suggest review this Microsoft post about "What to try if your touchscreen doesn't work":

    https://support.microsoft.com/en-in/help/402826...

    Is your issue persist try follow this solutions:

    https://appuals.com/touchscreen-not-working-win...

    Hope the information provided is useful. If the issue persists, reply here and we will be glad to help you.

    Angel.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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