Hi,
Thank you for writing to Microsoft Community Forums.
Have you tried to reset folders settings in File explorer and check if the folders are able to show the name?
Follow the steps and check if this helps:
1. Go to the same folder location.
2. Select View tab, and click on Options>Change folder and search options.
3. Select View tab, click on Reset Folders.
To know more about the issue, Please help us with the screenshot of the File Explorer>”new File folder”. Follow the steps mentioned in the article posted by Shawn ‘Cmdr’ Keene on Oct 2, 2015 to post the screenshot.
We await your response.
Rohit Raina
Microsoft Community - Moderator